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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Reliable, multitasking, professional offering experience in managing inventory, teams, and projects. Prepared to leverage 5 years of immigration experience to take on challenging new fields. Natural people person successful at building connections with staff, customers and fellow managers to enable remarkable gains across.

Reliable and friendly, adept at learning, and mastering new concepts and skills. Passionate about helping customers and creating satisfying experiences.

Skills
  • Bilingual Spanish & English, Lightly Portuguese
  • Documentation and recordkeeping
  • Energetic self-starter
  • Reliable and punctual
  • Customer- and service-oriented
  • Inventory management
  • Customer service
  • Team player mentality
  • Results-oriented
  • Time management ability
  • EIMMIGRATIONAIR expertise
  • MS Office
  • Team building
  • Cash handling accuracy
Experience
Sales Associate02/2012 to 03/2013Metro PCSBensalem, PA
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Won store sales competition for [Task], resulting in [Result].
  • Sold various products by explaining unique features and educating customers on proper application.
Administrative Assistant03/2013 to 10/2015Metro PCSBensalem, PA
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Assisted with administrative tasks, including filing, answering phones.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Monitored daily and weekly schedules and monthly calendar obligations for [Number][Job titles].
  • Scheduled and coordinated meetings and calendars of high-level decision-makers.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Tracked expenses and documented records using [Software].
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Secretary11/2015 to 11/2018Hogan & Vandenberg LLCPhiladelphia, PA
  • Responded to telephone inquiries from clients and attorneys and delivered information to inform and educate callers.
  • Maintained office supplies by checkingstocks and placing orders.
  • Created professional memorandum, letters copy for incoming mail, meeting expected deadlines for distribution.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Created and updated word and excel spreadsheets to track incoming notices and litigation data for mail record use.
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Set up and maintained physical and electronic filing systems.
  • Maintained master calendar for client appointments and court appearances.
  • Maintained office schedule and special event calendars for [Type] group, factoring in availability and expected operational demands to keep workloads in balance.
  • Drafted professional business documents, such as [Type], [Type] and [Type].
Immigration Paralegal12/2017 to CurrentHogan & Vandenberg LLCFairless Hills, PA
  • Collected information from clients, completed paperwork and determined initial strategies.
  • Completed research in law libraries, legal databases and public records to support cases.
  • Updated officials at United States Citizenship and Immigration Services (USCIS) with the latest case information.
  • Brought in new business and consistently exceeded billable hours requirements.
  • Organized visa paperwork, asylum requests, translations and affidavits.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
  • Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
  • Participated in client interviews, observed questioning process and took notes to document information.
  • Scheduled appointments for [Number] attorneys and made adjustments and changes through [Software] application.
  • Drafted correspondence and [Type] documentation and submitted all materials to appropriate parties.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Facilitated efficient communication between government agencies and attorneys.
  • Organized and prepared case exhibits and evidence for cases.
  • Exceeded specific team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Reviewed client files regularly, consulted attorney and prepared regular status reports to clients and tracked multiple deadlines simultaneously for employer clients.
  • Translated documents to Spanish language for clients and interpreted verbal communications to enable their client to understand immigration process.
Education and Training
High School Diploma07/2012Bensalem Twp High SchoolBensalem, PA
Some College (No Degree): PsychologyCommunity College of PhiladelphiaPhiladelphia, PA
  • Major in Psychology
  • Minor in Theology
Websites, Portfolios, Profiles
  • Excel, Word, PowerPoint, Gmail, Outlook, Eimmigration,Toggl, POS System
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Resume Overview

Companies Worked For:

  • Metro PCS
  • Hogan & Vandenberg LLC

School Attended

  • Bensalem Twp High School
  • Community College of Philadelphia

Job Titles Held:

  • Sales Associate
  • Administrative Assistant
  • Secretary
  • Immigration Paralegal

Degrees

  • High School Diploma 07/2012
    Some College (No Degree) : Psychology

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