Sales Associate Resume Example

XSorted incoming mail and directed to correct personnel each day.

• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Took accurate messages for staff and management to facilitate open and speedy communication.
• Kept office clean and organized to offer positive first impression to every visitor.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
• Greeted customers, answered general questions.
• Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Scheduled appointments based on availability.
• Answered telephones and directed calls to appropriate staff members.

• Provided assistance with purchases signing up for rewards programs.
• Learned roles of other positions to provide coverage and keep store operational such as Line Backer, Cook, Server.
• Resolved issues regarding customer complaints and concerns.
• Completed daily recovery tasks to keep areas clean and neat such as my Lobby and my station.
• Trained new employees in cashiering procedures, while also offering assistance in resolving any issues.
• Properly verified customer identification for alcohol purchases.
• Wiped down tables, my station, sweep the floor to remove debris and maintain cleanliness and well presentation.
• Welcomed and greeted customers with a smile.
• Processed customer payments quickly and returned exact change as well as receipts.
• Helped customers find online orders from Doordash, Postmates or the online chipotle app answering questions and offering advice.
• Processed all sales transactions accurately and promptly to prevent long customer wait times so people can get their food efficiently.
• Wrapped items and bagged food properly.
• Assisted customers with promotional offers (depending on the day for instance: halloween's BOO-rito deal, teacher appreciation day: buy one, get one, nurse appreciation.)
• Inspected items for damage and reported issues to supervisor to throw out merchandise and obtain replacements for customers.
• Offering assistance to help decide what to eat.
• Educated guests on specials and menu.
• Managed closing duties, including restocking items and reconciling cash drawer.
• Prepared and maintained tortilla and salsa station by checking temperatures, restocking food and monitoring potential avenues of contamination.
• Assisted individuals in selecting meal options and recommended alternative items.
• Restocked nonperishables and other items, including condiments and napkins from inventory to keep lobby well-supplied.
• Completed opening and closing checklists, including emptying trash, cleaning lobby and station, and restocking.
• Communicated effectively with kitchen staff regarding customer needs and other special requests.
• Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
• Prepared food such as rice, corn, salad dressing, As well as cutting the lemons, and the making of chips.