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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Dedicated Sales Associate offering 1 year of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 2-5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Engaging sales associate/return agent/driver committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Responsible and friendly sales associate/ return agent/ able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Outstanding attendance
  • Merchandising knowledge
  • Retail loss prevention
  • Relationship selling
  • Promotions on point always
  • Cash handling accuracy
  • Inventory control procedures
  • Verbal/written communication
  • Accurate money handling
  • Excellent communication skills
  • Team player mentality
  • Customer Service
  • POS system operation
  • Strategic planning
  • Inventory management
  • Reliable and punctual
  • Retail merchandising expertise
  • Cash register operation
  • Sales expertise
  • Listening skills
  • Product line expansion
  • Product Sales
  • Active listening
  • Sales development
  • Energetic self-starter
  • Customer- and service-oriented
  • Money handling
  • Outgoing personality
  • Documentation and recordkeeping
  • Written and oral communication skills
  • B2B sales and customer service
  • Reading comprehension skills
Experience
Aloha Petroleum Ltd.July 2019 to CurrentSales Associate
Waianae, HI
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 95% or more.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Won store sales competition for VELO, resulting in $200.00 to our store #1021.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed product items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through system and coordinated product deliveries.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Communicated with customers about how great of offerings, including policies, restrictions and refund policies.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Advantage Rent A CarAugust 2018 to August 2019Return Agent
Honolulu, HI
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
  • Processed order transactions, including debit and cash operations.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Delivered updated and accurate information in response to guest inquiries.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Recorded accurate customer orders utilizing company computer system.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Utilized outlook/ to compile data gathered from various sources.
  • Performed site evaluations, customer surveys and team audits.
  • Earned reputation for good attendance and hard work.
  • Achieved cost-savings by developing functional solutions to problems.
  • Multitasks calls to answer customer questions.
  • Worked closely with teammembers to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Fleet services hawaiiMarch 2018 to August 2018Driver
Honolulu, HI
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Logged daily mileage, gas and other data in software and on paper to keep tabs on documents of every customer who has rented with us.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Verified contents of inventory loads against shipping papers to determine any discrepancies.
  • Maintained solid connections with established customers to promote new products.
  • Demonstrated professional conduct with clients and families do deliver outstanding customer service.
  • Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
  • Coordinated with team members and remained flexible in work scheduling.
Education and Training
Waianae High SchoolMay 2010High School DiplomaWaianae, HI
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Resume Overview

Companies Worked For:

  • Aloha Petroleum Ltd.
  • Advantage Rent A Car
  • Fleet services hawaii

School Attended

  • Waianae High School

Job Titles Held:

  • Sales Associate
  • Return Agent
  • Driver

Degrees

  • High School Diploma

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