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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated Sales/Stock Associate offering 6.5 years on the books and 4 years off the books of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Performance-driven, Proactive, well-organized Sales Leader, Product demonstrator and Problem-solver. I'm also Experienced in facilities cleaning with solid history working at a College building. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash.

Skills
  • Retail loss prevention
  • Merchandising knowledge
  • Inventory control procedures
  • Superb time management
  • Verbal/written communication
  • Product Sales
  • Excellent communication skills
  • Energetic self-starter
  • Reliable and punctual
  • Listening skills
  • Market research and analysis
  • Customer- and service-oriented
  • Team player mentality
  • Safety methods
  • Stockroom procedures
  • Materials transport
  • Teambuilding
  • Clerical
  • Computer skills
  • Multitasking
  • Merchandise stocking
  • Facility maintenance
  • Janitorial equipment familiarity
  • Basic math
Experience
Sales Associate, 10/2018 to Current
Dmc AtlantaNorcross, GA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Answered incoming telephone calls to provide store, products and services information.
  • Sold various products by explaining unique features and educating customers on proper Merchandise.
  • Helped customers per day by responding to inquiries and locating products.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Worked with fellow sales team members to achieve group targets.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Lead Stock Associate, 08/2013 to 07/2017
Levi Strauss & Co.Riverhead, NY,
  • Resolved issues among crew members by addressing problems immediately and effectively mediating disagreements.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Created agendas and communication materials for team meetings.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Custodial Assistant, 10/2011 to 04/2012
DatroseArchibald, PA,
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Notified management of structural issues and major repairs.
  • Organized custodial closets to easily find equipment and supplies.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on Weekly basis.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Stock Associate, 06/2008 to 02/2009
Cost Plus World MarketTyler, TX,
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Bent, lifted, opened, and moved Cases of products weighing up to 40 pounds.
Education and Training
High School Diploma: , Expected in 2004
Hostos Lincoln Academy High School - The Bronx, NY,
GPA:
: Business Administration And Management, Expected in
Hostos Community College of The City University of New York - The Bronx, NY
GPA:

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Resume Overview

School Attended

  • Hostos Lincoln Academy High School
  • Hostos Community College of The City University of New York

Job Titles Held:

  • Sales Associate
  • Lead Stock Associate
  • Custodial Assistant
  • Stock Associate

Degrees

  • High School Diploma

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