sales associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

I am a highly self motivated and driven person striving to perform my very best work in every aspect of my career and job. Graduating from Liberty University Online Colleges with a degree in Human Resource Management, has proved that I am able to work individually and remotely and have great success and accomplishments. I have a strong passion to work out of my home which shows through my passion for online schooling. Extremely dedicated and loyal am I to those who I am employed for and working with. Striving to go above what is required of me in my position is a strong quality I obtain. I thrive working individually as I am able to keep my work moving which results to a quick and productive workflow. Working with a strong , knowledgeable and organized team is another great strength I possess. I value each person I work with and who I work for. I have a strong passion for this job as it aligns perfectly with my work skills and strengths, business and work goals as well as with my college education with my Bachelors in Science.

  • Self motivated
  • Strong and dedicated to my work
  • Fast learner
  • Leadership
  • Communication
  • Trustworthy
  • Work very well individually
  • Work excellent with a team under organized management
  • Honesty
  • Management skills
  • Positivity
  • Time management
  • Welcoming to all clients and co-workers
  • Customer service
  • Staying organized and detailed in the workplace
  • Business development
  • Kindness
  • Computer skills and work
  • Retail merchandising expertise
  • Written and oral communication skills
  • Financial records analysis
  • Excellent communication skills
  • Documentation and recordkeeping
  • Empathy
  • Willingness to learn and perform my best work
Sales Associate, 12/2020 - Current
Innovative Benefit Planning Moorestown, NJ,
  • Engaged with customers to effectively build personal and lasting relationships.
  • Helped customers locate jewelry and checked store systems for items at other sites.
  • Prepared jewelry for sales floor by completing inventory, pricing and tagging.
  • Organized cases and shelves to maintain store visual appeal, engage customers and promote specific pieces of jewelry.
  • Prepared large cash, check and credit card payments with zero discrepancies.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Achieved perfect attendance and on-time record.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding ring sizing, jewelry repairs, store questions and proper care for jewelry purchases.
  • Solved customer challenges by offering relevant pieces and services.
  • Implemented upselling strategies such as recommending accessories and complementary purchases to boost revenue.
Server, 07/2019 - Current
Brasada Powell Butte, OR,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced work skills by working with a diverse restaurant team for customer satisfaction.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm and welcoming relationships with all customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, clean dished and more.
  • Explained manu items and suggested appropriate options for food allergy concerns and limitations.
  • Increased sales significancy by upselling higher end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Supervised dining tables set-up to prepare for diversity of event types, following strict service standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk in business.
  • Moved and set up seating, prepared extra silverware and notified kitch prior to arrival of large groups.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customer' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Assistant Manager , 04/2016 - 09/2019
Chef Point Restaurant & Bar Colleyville, TX,
  • Strengthened business strategies to drive customer engagement and boost cafe sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assisted employees by answering any questions they may have.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Monitored security and handled incidents calmly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Oversaw employees and stepped into Management Roles when Lead Management was not present.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education and Training
Bachelor of Science: Human Resource Management , Expected in 05/2021
Liberty University - Lynchburg, VA
Status -
  • I am a 4 time Dean's List Student
  • Through college I worked a full time and part time job to put myself through college which I believe proves my determination to succeed and proves great skills in many ways such as time management, motivation, mental strength, perseverance and more.
  • Throughout my past and current jobs, I brought in a number of new customer and new cliental to assist in the business goals and success for the company.
  • Supervised a team of 10 staff members.
  • I have accomplished many of my quality skills by working with the public as well as learning to accomplish success in college with self motivation and strong determination.
Additional Information

I have been subscribed to The Society for Human Resource Management (SHRM) for 3 years which has helped me gain knowledge and understanding for professional human resource standards and performance.

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Resume Overview

School Attended

  • Liberty University

Job Titles Held:

  • Sales Associate
  • Server
  • Assistant Manager


  • Bachelor of Science

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