sales associate resume example with 11+ years of experience
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Diligent with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
- Product Recommendations
- Membership Sales
- Self-Checkout Assistance
- Sales Expertise
- Store Opening and Closing
- Inventory Control Procedures
- Sales Goal Attainment
- Customer Service
- Stocking and Receiving
- Teamwork and Collaboration
- Quotas and Goals
- Sales Leadership
- Checking Inventories
- Credit and Cash Transactions
- Retail Knowledge
- Sales Communications
- Persuasive Selling
- Cash Register Operations
- Returns and Refunds
- Assigning Tasks
San Antonio, TX, 07/2014 - 08/2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
Grand Rapids, MI, 04/2007 - 06/2011
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Monitored current trends to understand fashions and better serve customer needs.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Managed efficient cash register operations.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Supported loss prevention goals by monitoring shopper behavior.
City, STATE, 02/2003 - 09/2007
- Operated cash register to accurately complete customer financial transactions.
- Organized sale events and created eye-catching product displays to attract customers to counter.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
- Organized sale events and created eye-catching product displays to attract customers to my counter.
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
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Resume Overview
School Attended
- University of Zulia
Job Titles Held:
- Sales Associate
- Beauty Advisor
- Counter Manager
Degrees
- Bachelor Of Administrative Studies
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