LiveCareer-Resume

sales associate resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Knowledgeable and skilled Hospitality professional successful at balancing guest and business needs. Well-organized in managing check-in and checkout procedures, as well as coordinating services with diverse team members. Good multitasking, planning and communication skills.

Approachable ,Motivated, reliable and willing to go extra mile to please guests. Swiftly handles tasks and capable of resolving issues promptly and with pleasant demeanor.

Driven associate with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of company products, services and market conditions. High-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.

Hardworking and reliable industry worker with strong background in cash handling, stocking merchandise and keeping areas clean and neat.

Skills
  • Payment processing
  • Multi-line phone systems
  • Customer service
  • Listening skills
  • Hospitality services
  • Fluent in Polish (bilingual)
  • Cash transactions
  • CPR and first aid education
  • Customer assistance
  • Scheduling and appointment management
  • Helpdesk administration
  • Planning and organization
  • Direct sales
  • Check payment processing
  • Effective customer upselling
  • Sales techniques
  • Effective multi-tasker
  • Strong team member
  • Organizational ability
  • Recordkeeping and bookkeeping
  • Verbal communication
  • Excellent customer service
  • Following regulations
  • Issue resolution
Experience
to
Sales Associate Jacintoport International Houston, TX,
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Offered product and service consultations and employed upselling techniques.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Educated customers on product and service offerings.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Used cash register to ring up customer purchases, process payments and issue receipts.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
01/1995 to 01/2003
Front Desk Clerk Mhc Equity Lifestyle Properties Monee, IL,
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Investigated and independently resolved all customer complaints to boost satisfaction.
  • Assisted with administrative tasks, including filing, answering phones and book keeping.
  • Monitored reservations to track incoming parties and special events.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Responded to inquiries and room requests made online, by phone or email.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Secured guest valuables in main safe or individual boxes.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
  • Computed guest billings and posted charges to room accounts.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
to
Cashier Floor & Decor Bridgeton, MO,
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Helped customers find specific products, answering questions and offering advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
08/2018 to 10/2019
Teacher's Aide Aedd North Little Rock, AR,
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Used exercises and repetition to assist students in learning foundational educational concepts.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Attended in-services, workshops and seminars.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Managed daily attendance and reported absences and tardies to office for parental notification.
  • Took attendance, graded assignments, and maintained routine student records.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Straightened classroom, placing books back on shelves and over looked to keep areas well-maintained and organized.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Tutored and supported students individually and in groups of up to 12 by reteaching and reviewing lesson concepts.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Organized and distributed learning materials like homework, textbooks and classroom supplies.
  • Monitored students in class, hallways and outside areas to supervise, enforce rules and support lead teacher.
Education and Training
Expected in 05/2003 to to
High School Diploma:
Wylie High School - Abilene, TX
GPA:

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Resume Overview

School Attended

  • Wylie High School

Job Titles Held:

  • Sales Associate
  • Front Desk Clerk
  • Cashier
  • Teacher's Aide

Degrees

  • High School Diploma

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