LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Cash handling accuracy
  • Relationship selling
  • Excellent communication skills
  • Team player mentality
  • Listening skills
  • Reading comprehension skills
  • POS system operation
  • Cash register operation
  • Money handling
  • Age Verification
  • Honest and Dependable
  • Attention to Detail
Experience
Sales Associate, 04/2022 - Current
Caliva Eureka, CA,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Assessed customer needs to provide assistance and information on product features.
  • Put out totes
  • Help with cold truck
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
Waitress, 12/2021 - 04/2022
Hyatt Hotels Corp. White Plains, NY,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Presented food and beverages to guests at tables.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Relayed orders and special requests to cooks.
  • Handled special customer requests for separate checks and menu substitutions.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Addressed complaints to kitchen staff and served replacement items.
  • Brewed coffee and distributed to guests.
  • Provided exceptional service to high volume of daily customers.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Waitress, 12/2021 - 12/2021
Hyatt Hotels Corp. Albuquerque, NM,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Presented food and beverages to guests at tables.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
Education and Training
High School Diploma: , Expected in 06/2021
-
McDowell Academy For Innovation - Marion, NC,
GPA:
Status -

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Resume Overview

School Attended

  • McDowell Academy For Innovation

Job Titles Held:

  • Sales Associate
  • Waitress
  • Waitress

Degrees

  • High School Diploma

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