Sales Associate resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) XXX-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
Stocking and replenishing
Cash register operation
Point of sale knowledge
Excellent people skills
Sales expertise
Sales training
Problem-solving skills
Multi-tasking strength
Relationship building
Cash Handling
Upselling
Product promotions
Merchandising understanding
Shipment processing
Work History
Sales Associate, 10/2020 - Current Jbt Corporation – Alpharetta, GA,
Engaged with customers to effectively build rapport and lasting relationships.
Cleaned and restocked front counter and store area to maintain welcoming environment for customers.
Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Maintained clean and orderly work station.
Maintained inventory of all saleable items.
Cleaned up gas and other spills in accordance with spill procedures.
Checked customer identification for alcohol, cigarette, and lottery sales.
Collected gas and amenity payments based on customer orders.
Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
Responded to all customer inquiries thoroughly and professionally.
Removed safety hazards, soiled items and trash from customer areas.
Shared best practices for sales and customer service with other team members to help improve store's efficiency.
Determined customer needs by asking relevant questions and listening actively to responses.
Receptionist, 01/2020 - 03/2021 Gfa International – Saint Petersburg, FL,
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Sorted, received and distributed mail correspondence between departments and personnel.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Assistant Store Manager, 04/2020 - 09/2020 Levi Strauss & Co. – Vacaville, CA,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Assisted customer by locating items, processing payments and carrying out heavy purchases.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Assisted customers by answering questions and fulfilling requests.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Operated RF scanners to track merchandise and verify contents of containers.
Assistant Manager/Receptionist, 11/2018 - 12/2019 Clover House – City, STATE,
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Arranged daily schedules for prisoners, including library visits, work assignments, family visits and counseling appointments.
Made rounds at specified intervals and conducted head counts and roll calls.
Established positive working relationships and maintained boundaries with resident offenders.
Searched building and grounds, living quarters and work areas for contraband.
Completed dorm sanitation and maintenance checks and reported results to management.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Sorted, received and distributed mail correspondence between departments and personnel.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Education
Associate of Science: Cna, Expected in 04/2020 - Odessa College - Odessa, TX GPA:
High School Diploma: , Expected in 06/2013 - Permian High School - Odessa, TX GPA:
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