Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Dedicated and reliable Sales Associate offering 3+ years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Success in satisfying sales objectives and securing repeat patronage. Skilled in training and mentoring new associates on customer service and sales best practices. Friendly, knowledgeable and extremely hard-working team player.
Skills
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Experience
Sales Associate, 10/2019 - 02/2020
Jerry's Food – North Branch, MN,
Jerry's Food – North Branch, MN,
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Prepared cash deposits up to $50,000 with zero discrepancies.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Recommended merchandise to customers based on needs and preferences.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Used updated register system to ring up customer purchases, process payments and issue receipts.
- Stayed up to date on store promotions, payment policies and security practices.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Associate, 09/2019 - 11/2019
Jerry's Food – Rogers, MN,
Jerry's Food – Rogers, MN,
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Recommended merchandise to customers based on needs and preferences.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Used updated register system to ring up customer purchases, process payments and issue receipts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Recommended optimal merchandise based on customer needs and desires.
- Communicated with customers about product and service offerings, including policies, restrictions and refund policies.
Department Manager, 09/2017 - 07/2019
Ingredion – Mapleton, IL,
Ingredion – Mapleton, IL,
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Assessed, optimized and elevated operations to target current and expected demands.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Delegated work to staff, setting priorities and goals.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Followed all safety protocols and company processes and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Coached, trained and mentored new team members and manager trainees.
- Supervised all full-time and part-time employees.
- Performed opening and closing duties as part of management team, including cash management.
- Handled shift overstock, restocking and inventory control.
Education and Training
GED: , Expected in 12/2020
Online - Tucson, AZ
Online - Tucson, AZ
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Resume Overview
School Attended
- Online
Job Titles Held:
- Sales Associate
- Sales Associate
- Department Manager
Degrees
- GED
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