LiveCareer-Resume

sales associate resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Dispute mediation
  • Cash handling accuracy
  • Inventory control procedures
  • Retail loss prevention
  • Reliable and punctual
  • Written and oral communication skills
  • Customer service
  • Outgoing personality
  • Team player mentality
  • Active listening
  • Accurate money handling
Experience
Sales Associate, 06/2019 - 03/2020
Jerry's Food Saint Paul, MN,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Shift Manager, 12/2018 - 04/2019
Wendy's Company Westmont, IL,
  • Ran daily reports to assess performance and make proactive adjustments.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Increased overall team efficiency and productivity.
  • Trained and supervised staff members.
  • Mentored and supported new employees to maximize team performance.
  • Managed and mentored [Number] staff members.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Handled over $[Amount] in funds each day in fast-paced [Type] environment.
Cashier, 06/2018 - 09/2018
El Pollo Loco Holdings Humble, TX,
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
Skating Carhop, 06/2017 - 09/2017
Sonic Drive-In Baltimore, MD,
  • Reported issues with customers and orders to supervisors.
  • Greeted and welcomed guests upon arrival, offering menu recommendations and efficiently placing orders.
  • Answered product and order questions accurately and professionally.
  • Sold [Number] specials and promotional items daily to exceed sales goals by [Number]%.
  • Roller-skated while performing all customer-facing activities, including trash and tray removal from dining areas, serving, assembling beverage orders, and preparing menu items.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Balanced and delivered trays with food and beverage orders to customers while on roller skates, enhancing guest entertainment.
  • Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
  • Processed and completed cash transactions promptly, providing accurate change and order receipts.
  • Inspected all orders prior to delivery, ensuring consistency in presentation and quality.
  • Carried trays weighing up to [Number] pounds to correct cars.
  • Checked order accuracy and food quality before delivering to customers.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Washed and sanitized dishes after every use to protect customers.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Verified orders and bagged items for easy transport.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Delivered food within [Number] minutes to meet quality and service standards.
  • Offered customers nostalgic appeal by completing all work on roller skates, including balancing trays weighing up to [Number] pounds.
  • Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
Education and Training
High School Diploma: , Expected in 06/2018
-
Judson High School - Converse, TX
GPA:
Status -

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Resume Overview

School Attended

  • Judson High School

Job Titles Held:

  • Sales Associate
  • Shift Manager
  • Cashier
  • Skating Carhop

Degrees

  • High School Diploma

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