sales associate resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Skills
Microsoft Office
Energetic Self-Starter
Customer Service
Money Handling
Outgoing Personality
Promotional Support
Upselling
Inventory Control Procedures
Sales and Marketing
Guest Relations
Conflict Resolution
Flexible Schedule
Service-Oriented
Payment Processing
Merchandise Display
Exceptional Customer Service
Relationship Building
Verbal/Written Communication
Order Processing
Client Service
Customer Service
Relationship Selling
Upselling and Cross-Selling
Excellent Communication Skills
Verbal and Written Communication
Sales Expertise
Positive and Professional
Professional Demeanor
Sales Training
Superb Time Management
Friendly and Outgoing
Product Promotions
Stocking and Replenishing
Retail Store Operations
Experience
07/2022 to CurrentSales AssociatePhillips - Van Heusen Corporation | The Villages, FL,
Became top 3 in sales performance in less than a year
Work with multiple customers simultaneously
Receives payment (cash, checks or money orders) for service and or/purchase of products
Introduce new upcoming styles to customers
Motivated to exceed sales goal
Help average of 50 people or more a day by helping customers, inquiring on products or help locate items
Assist team members with cash register, organizing inventory or merchandise
Providing excellent customer service and receiving excellent feedback from customers service surveys
Ability to handle large call volume
04/2019 to 02/2020Receptionist/Assistant in Sales DeptAlteva | Fort Lauderdale, FL,
Ability to handle large call volume Calculate the customer’s bill Receive cash, checks and credit card payments from customers Record the amount received on the repair order and make changes accurately and issue receipts to customers Answer phones and direct coustomers to the proper department and follow up in a timely manner Handle customer complaints diplomatically for resolution Filing (Service Repair Orders, Parts Counter Tickets, Car Deal hard copies
06/2011 to 12/2018Account SpecialistKnights Of Columbus, Insurance | City, STATE,
Direct telephone contact with customers and Insurance agents regarding billing issues and knowledge of policies and contracts
Managing heavy phone calls and providing excellent customer service daily
Resolve and answer any concerns such as Eligibility, Group Benefits
Overseeing incoming income forms and checks daily
Working with other departments regarding issues on payment or eligibility
Calculate insurance premiums and applying payment towards policies
04/2000 to 06/2007Beauty Distributor Outside Sales RepresentativeR.G. Shakour Beauty Distributor | City, STATE,
Selling wholesale beauty supplies hair, skin, nails and spa equipment to salons and spa's
Meeting with managers and owners daily to maintain inventory, introduce new products and promote specials
Establish and grow customers within established territory
Cold calling on new clients to generate new business
Meeting and exceeding monthly goals
Provide education classes on products to help staff and salon owners help promote and sell new products
Create promotions and events to build salon and spa business
Direct contact with are customer services department to process customer orders and resolve problems or send out samples to promote products
Service a territory of 100 or more accounts
Educated customers on product features and technical details to highlight benefits.
Organized sale calls with customers and vendors.
Collaborated with other departments to complete sales transactions.
Attended trade shows and sales conferences to network and obtain new business relationships.
06/1995 to 02/2000Care Team LeaderMD Health | City, STATE,
Pay or deny medical claims
Review and be sure all consumers information is correct in system
Provide status on medical authorizations denied or approved
In charged of training new employees
Knowledge policies and procedure of self-funding Insurance
View and make decision on policies to denied or pay polices
As a team leader I also managed employee’s made sure monthly counts where handed in correctly and on time help with solving problems and assist in training
Excellent customer service for customers, brokers and physicians and resolve and answer any issues regarding their health plan
Performed other duties typing, faxing, filing
Overseeing heavy phone calls daily
Provided strong customer support with my employees and customers
Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Promptly responded to customer inquiries and resolved complaints to promote loyalty.
Documented customer correspondence in CRM to track requests, problems and solutions.
Education and Training
Expected in to to License in Hairdresser, and Cosmetology | Gal mar Academy of Hairdressing, North Haven, CTGPA: Tony Robbins Motivational Seminar
Expected in to to H.S. Diploma | Business AdministrationEHHS, East Haven, CTGPA:
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