sales associate resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
I am a dedicated individual, I look at long term employment & take my job seriously. I will go above & beyond to get job done that is in compliance with company policy & procedures.
I have strong worth ethics , get along well with others , I believe in hardwork , I am organized and I will not leave work or task undone , I like to finish my work / task same day , I have no problem asking for help or helping others I feel it’s a learning experience and there’s no such thing as a dumb question. I am old school , not a fan of technology but willing to learn especially if required to do my job efficiently. Try not to leave room for error .
I am a person who will research into finding answers as needed to perform my work duties. I have no problem contacting individuals vital to a patient’s care & well being .
I have built relationships with patients & their families, co-workers , from all walks of life .
Even until today I have members from my HMSA job calling me to help them and I do , I like that even the littlest thing can put a smile on their face and in their voice . I feel it’s worth it .
Skills
Documentation and Recordkeeping
Inventory Control Procedures
Written and Oral Communication Skills
Dispute Mediation
Energetic Self-Starter
Excellent Communication Skills
Reliable and Punctual
Outgoing Personality
Teamwork and Collaboration
Customer Needs Assessment
Friendly and Outgoing
Team Player Mentality
Reading Comprehension Skills
Problem-Solving
Policy and Procedure Adherence
Listening Skills
Verbal and Written Communication
Verbal/Written Communication
Customer Service
Order Processing
Flexible Schedule
Time Management
Customer- and Service-Oriented
Strategic Planning
Experience
Sales Associate, 12/2018 to Current Sherwin-Williams – Fernley, NV,
Engaged customers in friendly, professional dialogue to determine needs.
Answered product questions with up-to-date knowledge of sales and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Worked with fellow sales team members to achieve group targets.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Used technology resources to assist customers in locating and selecting items.
Collected payments and provided accurate change.
Developed trusting relationships with customers by making personal connections.
Answered incoming telephone calls to provide store, products and services information.
Met merchandise processing standards and maintained organized and accessible work area.
Adhered to company initiatives and achieved established goals.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Built and maintained relationships with peers and upper management to drive team success.
Executed [Number] outbound calls each week to existing customers, resulting in [Number]% increase in sales.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Reset store displays for special events and seasonal merchandise changes.
Listened to customer needs to identify and recommend best products and services.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by [Number]%.
Travel Coordinator, 10/2019 to 11/2021 Ibm Corporation – Boston, MA,
Made travel arrangements and reservations.
Maintained client profiles, assessed special requests and updated reward program information.
Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
Handled travel arrangements for groups, couples, executives and special needs clients.
Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
Asked open-ended questions to best understand client needs and determine best travel offerings.
Coordinated itineraries and appointments to improve office operations.
Automated office operations to manage client correspondence, record tracking and data communications.
Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
Explained benefits of purchasing travel insurance with clients.
Provided top quality control to eliminate downtime and maximize revenue.
Surgery Scheduler, 07/1991 to 05/2017 Yavapai Regional Medical Center – Chino Valley, AZ,
Checked patient insurance and collected pre-authorizations from providers.
Booked surgeries according to physician volume and maintained prompt turnaround times.
Gathered current medical information and reviewed histories to gather details for surgeons.
Distributed treatment and procedural information to patients.
Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Worked with operating facilities to schedule procedures on behalf of [Number][Type] surgeons.
Scheduled follow-up appointments as designated by physician.
Located scheduling barriers and implemented appropriate solutions.
Worked with [Type] doctors to prepare correct equipment and supplies for over [Number] daily [Type] appointments.
Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
Digitized over [Number] medical records and organized files in [Software].
Managed incoming telephone calls, took messages and directed callers to personnel.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Transcribed over [Number] daily meetings and appointments using [Software] and organized documents for streamlined office functionality.
Called patients to schedule [Type] appointments, consistently double-checking information and availability.
Updated patient financial information to promote accurate record keeping.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Assisted with hospital admissions and paperwork.
Prepared new charts, updated existing charts and managed records transfers between offices.
Helped patients complete paperwork and explained processes and procedures.
Communicated with patients to gather intake data and verify chart information.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Managed medical practice administrative needs to provide patient satisfaction.
Maintained office supplies inventory by checking stock and ordering new supplies.
Coordinated office schedules for new patients, diagnostic assessments and procedures.
Kept office spaces well-stocked with administrative and medical supplies.
Transcribed physicians' notes and entered data into electronic chart management software.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Handled office inventory for [Number] person medical facility, placing orders worth up to $[Amount].
Education and Training
Certificate : Healthcare Unit Coordinator, Expected in 02/1991 to St. Francis Medical - Honolulu, HI, GPA:
High School Diploma: , Expected in 06/1990 to Kailua High School - Kailua, HI GPA:
: Phlebotomy, Expected in to Kapiolani Community College/University of HI Community Colleges - Honolulu, HI GPA:
: Medical Assisting, Expected in to Leeward Community College - Pearl City, HI GPA:
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Resume Overview
School Attended
St. Francis Medical
Kailua High School
Kapiolani Community College/University of HI Community Colleges