LiveCareer-Resume

sales associate resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

Skills
  • Relationship selling
  • Cash handling accuracy
  • [Type] brand promotions
  • Retail loss prevention
  • Retail merchandising expertise
  • POS system operation
  • Customer- and service-oriented
  • Inventory control procedures
  • Merchandising knowledge
Experience
Sales Associate, 04/2021 - 08/2021
Kickhaefer Manufacturing Company Port Washington, WI,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built trusting relationships with customers by making personal connections.
  • Coordinated activities with other departments to ensure quality customer service.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Co Manager, 07/2010 - 08/2021
Books-A-Million, Inc. Murfreesboro, TN,
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Brand Deliveries & Operations Manager , 08/2011 - 10/2013
Victoria Secret City, STATE,
  • Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
  • Built relationships and personalized future client development opportunities by collecting customer data.
  • Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
  • Created positive and rewarding client experiences through warm and friendly customer interactions.
  • Replenished product stock to maintain appropriate levels and meet expected sales demands.
  • Processed purchases using POS systems to complete cash and credit card transactions.
  • Drove marketing decisions using insights learned through up-to-date knowledge of all product categories.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Monitored various financial functions including inventory, cash and payroll processes to keep location running smoothly.
  • Strengthened operational efficiencies and traceability by developing organization systems for financial reports, schedules, inventory control and merchandising.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Built store brand and achieved strategic business initiatives by working closely with district manager.
  • Motivated higher ticket sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Reduced shrinkage through proactive inventory management and security-driven approaches.
  • Increased store sales by cross-selling complementary items.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Education and Training
High School Diploma: , Expected in 06/2002
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Ferndale High School - Ferndale, WA
GPA:
Status -
: Business Management, Expected in
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Western Washington University - Bellingham, WA
GPA:
Status -
Associate of Science: Business, Expected in 06/2004
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Whatcom Community College - Bellingham, WA
GPA:
Status -
Associate of Science: Business, Expected in 08/2004
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Whatcom Community College - Bellingham, WA
GPA:
Status -

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Resume Overview

School Attended

  • Ferndale High School
  • Western Washington University
  • Whatcom Community College
  • Whatcom Community College

Job Titles Held:

  • Sales Associate
  • Co Manager
  • Brand Deliveries & Operations Manager

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Associate of Science
  • Associate of Science

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