Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Motivated sales professional offering 2 years of progressive retail experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Skills
Stocking and Replenishing
Merchandising Knowledge
Sales
Point of Sale Knowledge
Product and Service Sales
Exceptional Customer Service
Sales training
Social perceptiveness
Shipment processing
Upselling
Relationship building
Cash Handling
Sales expertise
Problem-solving skills
Product promotions
Excellent people skills
Multi-tasking strength
Cash register operation
Client Service
Work History
10/2020 to 02/2021
Sales AssociateThe Talbots Inc – Camp Hill, PA,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Maintained organized, presentable merchandise to drive continuous sales.
Prepared merchandise for sales floor by pricing or tagging.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Prepared cash deposits up to $800 with zero discrepancies.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Engaged with customers to effectively build rapport and lasting relationships.
Trained and developed Sales Associates in company processes, product knowledge, customer service and selling techniques.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Tracked stock using company inventory management software.
07/2020 to 12/2020
Sales AssociateThe Talbots Inc – Carlsbad, CA,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Maintained organized, presentable merchandise to drive continuous sales.
Prepared merchandise for sales floor by pricing or tagging.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Engaged with customers to effectively build rapport and lasting relationships.
08/2019 to 01/2020
Sales AssociateThe Talbots Inc – Cedar Rapids, IA,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Tracked stock using company inventory management software.
Educated customers on promotions to enhance sales.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Processed product returns and assisted customers with other selections.
Engaged with customers to effectively build rapport and lasting relationships.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Education
Expected in 05/2021
High School Diploma: Franklin High School - Franklin, TN GPA:
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