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sales associate resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Focused sales person with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid sales and customer service background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Offering more than 5 years of progressively responsible customer service experience with call centers retail stores aswell as carlot companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.

Motivated sales professional offering 5 plus years of progressive customer service experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Profit-minded customer service and sales leader with demonstrated success in driving sustained sales revenue by working and connecting with customers. Industrious, articulate and tenacious sales professional with strong history of surpassing objectives by leveraging strategy and advanced people skills. Talented in generating leads and demonstrating products to close high-volume sales.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Creative customer service well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in sales and customer service. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Reliable and upbeat sales associate

successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells any Type products while adapting to new industry trends and changing customer desires.

customer service with over 5 years of successful experience in provideing peace of mind and resolution to problems. Recognized consistently for performance excellence and contributions to success in sales and customer industry. Strengths in problem solving and customer service backed by training in sales .

Multi-talented sales consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Experienced customer service and sales with over 5 years of experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Enthusiastic sales associate customer service representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of problem solving and providing peace of mind and training in customer service. Motivated to learn, grow and excel in sales.

Senior customer service representative and outstanding performer in problem solvibt and customer service within sales. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of sales and retail business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Skills
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Merchandising expertise
  • Sales trend knowledge
  • Loss prevention
  • Adapt to diverse groups
  • Problem-solving skills
  • Client Service
  • Product promotions
  • Upselling
  • Multi-tasking strength
  • Sales expertise
  • Cash register operations
  • Relationship building
  • Sales training
  • Contract preparation
  • Type product knowledge
  • Social perceptiveness
  • Excellent people skills
  • Merchandising understanding
  • Cash register operation
  • Professional demeanor
  • Expert in product
  • Shipment processing
  • Communication skills
  • Cash Handling
Work History
02/2018 to Current
Sales Associate Lakeshirts, Inc Loveland, CO,
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Boosted sales by conferring with customers to evaluate Product or Service requirements and recommend best-fit company offerings.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Acquired Number new customers, generating Number% of team revenue.
  • Achieved perfect attendance record for Number months consecutively.
  • Educated customers on promotions to enhance sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
11/2017 to 01/2018
Customer Service Representative Laz Parking Chattanooga, TN,
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Boosted sales revenue by skillfully promoting diverse Product or Service options.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Provided information to customers regarding Company's charge card and loyalty program and helped to open and activate new accounts.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered constant flow of customer calls with up to Number calls in queue per minute.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in Number% decrease in cancellations.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals Number%.
  • Entered customer interaction details in Software to track requests, document problems and record solutions offered.
  • Responded to customer requests for products, services and company information.
  • Recommended Product or Service to customers, thoroughly explaining details.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Regularly exceeded daily sales and product add-on quotas.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
05/2015 to 06/2016
Detailer Nortek Memphis, TN,
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Washed cars and trucks daily for Type auto dealership.
  • Provided mobile detailing services to clients at places of employment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Shined vehicle windows and windshields to remove water spots.
  • Painted engine components and related parts by using spray gun or aerosol can and masking material.
  • Identified safety issues and addressed withshift supervisor.
  • Performed Number inspections daily and kept complete, accurate records of vehicle condition.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Reported any customer-oriented issues immediately to Job Title for swift assistance and resolution.
10/2014 to 09/2015
Retail Sales Associate Eastern Mountain Sports Hyannis, MA,
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Performed stocking and informed management of low inventory quickly.
  • Assisted customers by answering questions and fulfilling requests.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Increased product appeal and customer experience by interacting directly with Number customers per Timeframe.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Organized showroom accessories and restocked shelves through Action and Action.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Skilled using cash register including processing sales discounts and refunds.
Education
Expected in 02/2009 to to
Ged: Ged Basics
Laurel County Adult Edu - London KY,
GPA:
Additional Information

customer aervice represenative also certified in taking live calls in the call center industry

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Resume Overview

School Attended

  • Laurel County Adult Edu

Job Titles Held:

  • Sales Associate
  • Customer Service Representative
  • Detailer
  • Retail Sales Associate

Degrees

  • Ged

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