Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Focused [Job Title] with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid [Industry] background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Researched, analyzed and settled 350 disputes per week.
Recorded all information regarding financial status of customers.
Processed payments and contracts on accounts.
Negotiated to collect balance in full.
Counseled debtors on payment options and arranged installment agreements.
Reviewed collection reports to determine status of collections and amounts of outstanding balances.
Used skip tracing resources to locate debtors and updated information in company system.
Resolved challenging situations with friendly but firm strategies.
Used probing techniques to determine debtors' reasons for delinquency.
Negotiated bids with investors for notes and sales to market delinquent mortgage notes.
Collected documents and made portfolios for collections accounts.
Monitored accounts for compliance with established payment plans and flagged those in violation.
Worked in call center environment handling manual and automatically dialed outbound calls.
Helped clients plan payoff plans for various types of loans, including commercial, home equity, mixed use and multi-family.
Front Desk Receptionist, - Lemonade Inc. – Soho, NY,
Promptly answered multi-line phone system and greeted callers enthusiastically.
Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Confirmed relevant guest information and payment methods to prevent fraud.
Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Prepared weekly employee work schedules for [Number] team members ensuring all shifts received adequate coverage.
Entered customer data using [Type] software and updated information whenever patrons changed rooms.
Maintained transaction security by verifying payment cards against identification.
Collected, sorted and distributed mail and prepared mail, messages and courier deliveries for busy [Number]-person [Type] business.
Maintained financial accuracy by collecting deposits, fees and payments.
Kept accounts in balance and ran daily reports to verify totals.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Protected guest valuables with main safe or in individual boxes to maximize security.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Received packages and mail at front desk and dispersed to correct employees.
Volunteered to help with special projects, assuming variety of tasks and duties, including [Task] and [Task].
Store Manager, - Johnson Health Tech – Cottage Grove, WI,
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Rotated merchandise and displays to feature new products and promotions.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Analyzed and interpreted store trends with [Software] to facilitate planning.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Oversaw, trained and encouraged [Number][Job title]s, promoting culture of efficiency and performance.
Created work schedules according to sales volume and number of employees.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Maintained proper product levels and inventory controls for [Type] merchandise and organized backroom to facilitate effective ordering and stock rotation.
Increased profits through effective [Type] training and troubleshooting profit loss areas.
Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
Executed proof of concept strategic initiatives for future goals, including digital signage and guided selling plans.
Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Reported to district manager regarding all store and staff issues, financial goals and sales.
Monitored and maintained proper humidity and temperature in climate-controlled stockrooms.
Trained and supervised all new associates in grocery, produce and administrative departments.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
Managed inventory control, cash control and store opening and closing procedures.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Managed, hired and developed top talent to strengthen workflow and productivity.
Supervised guests at front counter, answering questions regarding products.
Planned budgets and authorized payments and merchandise returns.
Protected store from loss or theft by setting and enforcing clear security policies.
Education
High School Diploma: , Expected in 05/2003 - Rincon High School - Tucson, AZ GPA: Status -
Graduated with 3.0 GPA
No Degree: Liberal Arts And General Studies, Expected in - Minneapolis Community Technical Collage - Minneapolis, MN, GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.