sales associate resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Focused Sales Associate with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
Stocking and replenishing
Merchandising expertise
Multi-tasking strength
Cash register operations
Problem-solving skills
Sale expertise
Professional demeanor
Upselling
Sales training
Point of sale knowledge
Cash handling
Exceptional customer service
Merchandising understanding
Cash register operation
Relationship building
Flexible schedule
Excellent people skills
Product and service sales
Able to persuade others effectively
Dining area cleanliness
Communication skills
Work History
Sales Associate, 09/2018 to Current Liberty Healthcare Corporation – Castalia, NC,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
Delivered high level of assistance by locating products and checking store system for merchandise at other sites
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
Service Advisor, 08/2017 to 09/2018 Drivemiller – Martinsburg, WV,
Pleasantly greeted customers and asked open-ended questions to better determine needs
Suggested add-on services that would be helpful to customers and improve bottom line
Handled customer issues with confidence, using [Skill] to provide effective resolution
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
Answered average of [Number] calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
Met all customer call guidelines including service levels, handle time and productivity
Manager, 10/2015 to 08/2017 Food Dudes Delivery – Spearfish, SD,
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Trained and guided team members to maintain high productivity and performance metrics
Performed [Timeframe] reviews assessing each employee's performance and developed improvement plans
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
Improved operational planning and business frameworks to enhance resource utilization and reduce waste
Compiled data on [Type] and [Type] metrics to report information to [Job title], discussing trends and methods for improving store results
Recorded inventory sales into organization's weekly income report
Communicated best practices among on-site and external personnel to align efforts and goals
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants
Developed and maintained relationships with [Type] customers and suppliers through [Action] and [Action]
Completed [Timeframe] payroll for [Number] employees with [Software] and [Software]
Hired, trained and mentored staff to maximize effectiveness
Set and managed schedules to give proper coverage to required areas and meet customer service demands
Manager, 08/2011 to 08/2015 Food Dudes Delivery – St. Cloud, MN,
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
Cross-trained existing employees in order to maximize team performance
Recorded inventory sales into organization's weekly income report
Maximized performance by monitoring daily activities and mentoring team of [Number] associates
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Created and implemented aggressive action plan to address pressing cost control needs
Developed and maintained relationships with [Type] customers and suppliers through [Action] and [Action]
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
Completed [Timeframe] payroll for [Number] employees with [Software] and [Software]
Led team of [Number] direct reports managing over [Number] employees
Education
High School Diploma: , Expected in 05/1995 to James Bowie High School - Austin, Tx, GPA:
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