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Sales Associate Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Customer-focused management professional, with successful track record of leading and managing teams. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
Skills
billing, billing system, budgets, budget, business management, cold-calling, client, customer service, data analysis, database, facilities maintenance, financial reports, hiring, information systems, instruction, inventory management, inventory, leadership, lesson plan, logistics, loss prevention, managing, mentoring, merchandising, office, management information systems, networking, operations management, personnel, policies, POS, pricing strategies, progress, project management, quality assurance, receiving, recruiting, retail, risk management, safety, selling, sales, staffing, store merchandising, strategic, supervision, teacher, training programs, vendor relations.
Education and Training
Expected in
Ph.D.: Management Information Systems
Walden Universtiy - Minneapolis, MI
GPA:
Expected in 2001
MBA: Business Administration
Webster University - St Louis, MO
GPA:
Expected in 1996
Bachelor of Science: Public Relations
University of Florida - Gainesville, FL
GPA:
Experience
01/2016 to 06/2017
Sales Associate Rent-A-Center Coeur D Alene, ID,
  • Build personal connections with customers styling and style advice.
  • Create excitement for the brand and the products via fundamental knowledge of the Lucky Brand.
  • Apply key selling behavior to connect personal, store and company wide sales goals.
  • Inform customers about specifics of each product.
01/2016 to Current
Substitute Teacher Universal Health Services Kingwood, TX,
  • Responsible for providing instruction and managing the classroom environment.
  • Encourage, monitor and promote student progress.
  • Follow the lesson plan and outlines by the absent teacher.
  • Maintain the established routines and procedures for the school and assigned classroom.
  • Work cooperatively with all student personnel.
  • Maintain student confidentiality.
  • Provide a written report on the day's activities at the conclusion of each day for the absent teacher.
01/2015 to 01/2016
Merchandiser Clubcorp Club Operations, Inc. Plano, TX,
  • Weekly merchandising in a four-store territory in the Fort Lauderdale area.
  • Aid stores in meeting their goals from new item cut ins; resets; surge projections; installations; in store insights; and retail optimization.
  • Promoted specific products and services to drive sales.
  • Maintained special displays.
  • Updated products counts and other information for client database.
  • Ensured that products were properly stocked and rotated.
  • Established and maintained a friendly and professional relationship with store managers and department managers.
10/2011 to 08/2015
Textile Designer/Web-based Store Owner State Of Georgia Summertown, GA,
  • Owner and operator of a web-based home goods store
  • Hand drawn textile prints
  • Digitally rendered textile prints with Adobe Illustrator
  • Performed all management, marketing and social media aspects of the business.
01/2008 to 01/2010
Business Management Instructor Gamestop Corp. New Castle, PA,
  • Provided student-centered instruction for undergraduate business management courses.
  • Work independently to continuously build relationships through networking and cold-calling local businesses to promote student job placement.
  • Increased and maintained course attendance from 73 % to 87%.
  • Redesigned course curriculum with an integration of web-based technologies.
01/2006 to 01/2008
Logistics Manager Championx Corp. Pecos, TX,
  • Managed the logistics and facilities of four retail clothing stores.
  • Worked with regional management on product placement and strategic operational issues.
  • Utilized management information systems to analyze and forecast consumer trends, and identify sales opportunities.
  • Responsible for productivity improvements for the shipment-intake process, product placement, and price management.
  • Set, monitored, and provided follow-up on logistics productivity goals, and objectives in order to increase sales.
  • Developed recruiting, and staffing goals, objectives, and milestones.
  • Directed all tasks and activities associated with risk management, store safety, and facilities maintenance.
  • Responsible for training new logistics managers on proprietary information systems, Point of Sale back office system, store merchandising, and logistics.
02/2004 to 01/2006
District Manager Exos North Wales, PA,
  • Managed a district of 24 stores in North Carolina and South Carolina.
  • Created district budget and sales goals based on key performance indicators, data analysis, and seasonal trends.
  • Created queries to produce vendor reports to drive district sales goals.
  • Negotiated with vendors on special promotions and pricing strategies to maximize store gross profits.
  • Provided active, directional leadership of store managers, supervisors, and project management teams.
  • Scheduled, planned, and forecast district inventories using inventory management systems.
  • Position Highlights: Served as the liaison for the company-wide cooler roll program, and web-based POS system.
08/2003 to 02/2004
Performance Manager Sonepar Usa Jacksonville, FL,
  • Supported the Area Operations Manager with supervision of 20-26 stores in the district.
  • Ensured that store operations standards were consistently met in areas such as Door-to-Shelf, store recovery, inventory preparation, data integrity and customer service.
  • Took appropriate action in instruction, training, and planning to resolve any problematic areas.
  • Established baseline measures and provided feedback on store-level progress.
  • Evaluated and measured personnel development and monitored the efficiency and effective- ness of training programs through follow-up measures.
  • Evaluated the performance of store managers and store staff in order to enhance process effectiveness and efficiency.
  • Provided technical and professional coordination and leadership in the execution of daily operational activities.
  • Assisted operations manager in establishing short and long-term goals, objectives and policies in the district.
  • Collaborated with the Area Operations Manager regarding appropriate budget levels for stores taking into account shrink, program compliance, inventory schedule, effective use of field specialists, and other factors.
  • Assigned additional projects including hiring at job fairs, and grand opening preparation, training and mentoring store managers, inventory preparation and supervision, shrink control, and conducting store audits.
02/2003 to 08/2004
Store Manager Babylon Health Mississippi, OR,
  • Managed a 12,000 square foot store with 10 employees.
  • Responsibilities included recruiting, hiring and training of all employees.
  • Supervised store product replenishment, weekly shipment receiving, product merchandising, department plan-o-gram setting and revisions, vendor relations, and loss prevention.
  • Increased sales from $1.2 million to $1.7 million in 12 months.
  • Reduced shrink from 5.2% to 4.6%, during my first year managing the store.
  • Promoted to Performance Manager in 2004.
01/2001 to 01/2003
Executive Assistant Manager Appfolio Santa Barbara, CA,
  • Managed a multi-department store.
  • Managed, trained and developed assistant managers in the management trainee program.
to
Consumer Relations Specialist Agency For Health Care City, STATE,
  • Trained medical office staff on the Medicaid billing and information system.
  • Developed and implemented community training programs for the Medicaid billing system and process.
to
Senior Customer Care Specialist US Cellular Communications City, STATE,
  • Maintained retention center database and monitored calls for quality assurance.
  • Developed wireless billing system training program for new associates.

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Resume Overview

School Attended
  • Walden Universtiy
  • Webster University
  • University of Florida
Job Titles Held:
  • Sales Associate
  • Substitute Teacher
  • Merchandiser
  • Textile Designer/Web-based Store Owner
  • Business Management Instructor
  • Logistics Manager
  • District Manager
  • Performance Manager
  • Store Manager
  • Executive Assistant Manager
  • Consumer Relations Specialist
  • Senior Customer Care Specialist
Degrees
  • Ph.D.
  • MBA
  • Bachelor of Science

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