Sales Associate Resume Example Company Name

SALES ASSOCIATE

Summary

I have 30 years of sales and customer service experience. I have a back ground in client relations. I am detail-oriented,and a quick study. If you were to entrust me with this opportunity you would not be disappointed. My motto " The customer is alway right" has held true for me thru 15 years as a stylist,and nearly 30 in retail. Looking forward to hearing from you.

Skills

Retail loss prevention
Inventory control procedures
Cash handling accuracy
Dispute mediation
[Type] brand promotions
Relationship selling
Client account management
Merchandising knowledge
Sales development
Sales expertise
Documentation and recordkeeping
Money handling
Negotiations
Retail merchandising expertise

Superb time management
Excellent communication skills
Key account generation
Customer- and service-oriented
Listening skills
Verbal/written communication
Product Sales
Cash register operation
Reliable and punctual
Written and oral communication skills
Team player mentality
Reading comprehension skills
Outgoing personality
Energetic self-starter

Experience

Company Name | City, StateSales Associate10/2020 - 04/2021

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Sold various products by explaining unique features and educating customers on proper application.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Offered product and service consultations and employed upselling techniques.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Negotiated and closed deals with minimal oversight.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Reset store displays for special events and seasonal merchandise changes.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Company Name | City, StateSales Associate12/2019 - 02/2020

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Processed orders through [System] and coordinated product deliveries.
Offered product and service consultations and employed upselling techniques.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Negotiated and closed deals with minimal oversight.
Sold various products by explaining unique features and educating customers on proper application.

Company Name | City, StateAssistant Manager01/2016 - 07/2016

Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Organized schedules, workflows and shift coverage to meet expected business demands.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
Supported sales management initiatives to optimize business development.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Oversaw team development according to industry service standards to further customer loyalty.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Enhanced sales by implementing merchandising and promotional improvements.
Enforced company policies and procedures to strengthen operational standards across departments.
Delegated daily tasks to team members to optimize group productivity.
Directed and led employees, supervising activities to drive productivity and efficiency.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.

Company Name | City, StateSales Associate01/2012 - 08/2012

Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Offered product and service consultations and employed upselling techniques.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Reset store displays for special events and seasonal merchandise changes.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Education and Training

Cadillac Senior High School | City, StateHigh School Diploma06/1978

Cadillac Academy Of Beauty | City, StateCertification of cosmotology

Resume Overview

School Attended

Cadillac Senior High School
Cadillac Academy Of Beauty

Job Titles Held:

Sales Associate
Assistant Manager

Degrees

High School Diploma
Certification of cosmotology

Sales Associate Resume Example

Resume Score: 80%

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