Sales Associate Resume Example
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SALES ASSOCIATE
Summary
I have 30 years of sales and customer service experience. I have a back ground in client relations. I am detail-oriented,and a quick study. If you were to entrust me with this opportunity you would not be disappointed. My motto " The customer is alway right" has held true for me thru 15 years as a stylist,and nearly 30 in retail. Looking forward to hearing from you.
Skills
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Experience
Rsm Honda | Rancho Santa Margarita , CASales Associate10/2020 - 04/2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
- Sold various products by explaining unique features and educating customers on proper application.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Offered product and service consultations and employed upselling techniques.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Negotiated and closed deals with minimal oversight.
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Reset store displays for special events and seasonal merchandise changes.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs to identify and recommend optimal [Product or Service] selections.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Rsm Honda | Rancho Santa Margarita , CASales Associate12/2019 - 02/2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed orders through [System] and coordinated product deliveries.
- Offered product and service consultations and employed upselling techniques.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Negotiated and closed deals with minimal oversight.
- Sold various products by explaining unique features and educating customers on proper application.
Lyon Communities | Milpitas , CAAssistant Manager01/2016 - 07/2016
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
- Supported sales management initiatives to optimize business development.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Oversaw team development according to industry service standards to further customer loyalty.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Enhanced sales by implementing merchandising and promotional improvements.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Rsm Honda | Rancho Santa Margarita , CASales Associate01/2012 - 08/2012
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application.
- Offered product and service consultations and employed upselling techniques.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Reset store displays for special events and seasonal merchandise changes.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
Cadillac Senior High School | City, StateHigh School Diploma06/1978
Cadillac Academy Of Beauty | City, StateCertification of cosmotology
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Resume Overview
School Attended
- Cadillac Senior High School
- Cadillac Academy Of Beauty
Job Titles Held:
- Sales Associate
- Assistant Manager
Degrees
- High School Diploma
Certification of cosmotology
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