LiveCareer-Resume

sales associate resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I have 30 years of sales and customer service experience. I have a back ground in client relations. I am detail-oriented,and a quick study. If you were to entrust me with this opportunity you would not be disappointed. My motto " The customer is alway right" has held true for me thru 15 years as a stylist,and nearly 30 in retail. Looking forward to hearing from you.

Skills
  • Retail loss prevention
  • Inventory control procedures
  • Cash handling accuracy
  • Dispute mediation
  • [Type] brand promotions
  • Relationship selling
  • Client account management
  • Merchandising knowledge
  • Sales development
  • Sales expertise
  • Documentation and recordkeeping
  • Money handling
  • Negotiations
  • Retail merchandising expertise
  • Superb time management
  • Excellent communication skills
  • Key account generation
  • Customer- and service-oriented
  • Listening skills
  • Verbal/written communication
  • Product Sales
  • Cash register operation
  • Reliable and punctual
  • Written and oral communication skills
  • Team player mentality
  • Reading comprehension skills
  • Outgoing personality
  • Energetic self-starter
Experience
Sales Associate, 10/2020 to 04/2021
Rsm HondaRancho Santa Margarita, CA,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Offered product and service consultations and employed upselling techniques.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Negotiated and closed deals with minimal oversight.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Reset store displays for special events and seasonal merchandise changes.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Sales Associate, 12/2019 to 02/2020
Rsm HondaRancho Santa Margarita, CA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Processed orders through [System] and coordinated product deliveries.
  • Offered product and service consultations and employed upselling techniques.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Negotiated and closed deals with minimal oversight.
  • Sold various products by explaining unique features and educating customers on proper application.
Assistant Manager, 01/2016 to 07/2016
Lyon CommunitiesMilpitas, CA,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
  • Supported sales management initiatives to optimize business development.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Sales Associate, 01/2012 to 08/2012
Rsm HondaRancho Santa Margarita, CA,
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Reset store displays for special events and seasonal merchandise changes.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
High School Diploma: , Expected in 06/1978
Cadillac Senior High School - Cadillac, MI
GPA:
Certification of cosmotology: , Expected in
Cadillac Academy Of Beauty - Cadillac, MI
GPA:

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Resume Overview

School Attended

  • Cadillac Senior High School
  • Cadillac Academy Of Beauty

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Assistant Manager
  • Sales Associate

Degrees

  • High School Diploma
  • Certification of cosmotology

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