Sales Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Talented [Job Title] with strong background in [Area of expertise]. Passionate about [Type] sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles. High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Focused [Job Title] driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

  • Cash handling accuracy
  • Relationship selling
  • Dispute mediation
  • Retail loss prevention
  • Merchandising knowledge
  • Inventory control procedures
  • [Type] brand promotions
  • Reliable and punctual
  • Business development
  • Financial records analysis
  • Reading comprehension skills
  • Cash register operation
  • Sales Forecasting
  • Strategic planning
  • Customer- and service-oriented
  • Documentation and recordkeeping
  • Retail merchandising expertise
  • Sales development
  • Market research and analysis
  • Outgoing personality
  • Team player mentality
  • Listening skills
  • Money handling
  • Verbal/written communication
  • Energetic self-starter
  • Written and oral communication skills
Sales Associate, 08/2019 to 06/2020
Skechers Santa Clara, CA,
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Acted as initial contact in addressing customer concerns.
  • Worked with fellow sales team members to achieve group targets.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Processed orders through [System] and coordinated product deliveries.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Leasing Agent, 08/2018 to 08/2019
Boise Property Management Tampa, FL,
  • Encouraged prospective tenants to fill out applications after property tours.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Directed collection of more than $[Amount] in monthly income with consistently high payment rates.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Increased occupancy from [Number]% to [Number]% through dynamic marketing initiatives.
  • Contacted and followed up with tenants on renewal notices.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Settled tenant conflicts effectively using [Technique] and [Skill].
  • Negotiated with outside contractors to obtain reasonable fees for [Type] and [Type] work.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Planned and conducted [Type] meetings on [Timeframe] basis to enable residents to voice concerns and provide forum for issues to be addressed.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Inspected property every [Timeframe], took pictures and wrote reports regarding findings for submission to [Job title].
  • Developed strong, professional relationships with [Job title]s and residents by initiating collaboration and delivering exemplary service and engagement.
  • Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities.
  • Checked rental eligibility by following [Name of Company]'s verification process.
Assistant Store Manager, 02/2017 to 03/2019
Holiday Station Stores - Workday Bloomington, MN,
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Collaborated with [Job title] to increase sales by [Number]% over [Timeframe] period.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Built proactive and productive relationships with [Job title] and business agents to maintain operational efficiency.
  • Contributed to organizational initiative to achieve [Timeframe] sales, budget and other targeted goals.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Coached and developed store associates through formal and informal interactions.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
Childcare Provider, 03/2016 to 08/2018
The Boar's Head Charlottesville, VA,
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Assisted children in development of social, communication and problem-solving skills.
  • Delivered direct, supervised care to groups of children between ages [Number] and [Number].
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Recorded information about behavior, food service and medication dispensing.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Provided nurturing and appropriate environment for children ranging in age from [Number] to [Number].
  • Kept children safe and secure at all times.
  • Maintained organized and clean classroom and play areas.
  • Improved group and individual behavior by employing positive management strategies.
  • Led developmentally appropriate activities for [Type] and [Type] children.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Incorporated music and art activities to encourage creativity and expression.
  • Organized toys, games and puzzles in storage cabinets.
  • Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
  • Secured indoor and outdoor premises to protect children under care.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Education and Training
High School Diploma: , Expected in 05/2013
Derby High School - Derby, KS

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Resume Overview

School Attended
  • Derby High School
Job Titles Held:
  • Sales Associate
  • Leasing Agent
  • Assistant Store Manager
  • Childcare Provider
  • High School Diploma

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