Sales Associate Resume Example Southern Glazer's Wine And Spirits, Llc

SALES ASSOCIATE

Summary

Dedicated Sales Associate offering one year of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge with a history of meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills

Customer and service-oriented
Listening skills
Reading comprehension skills
Excellent communication skills

Team player mentality
Reliable and punctual
Cash register operation

Experience

Sales Associate|Southern Glazer's Wine And Spirits, Llc - San Diego , CA|10/2019 - Current

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Sold various products by explaining unique features and educating customers on proper application.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Assisted customers by finding necessary products and checking inventory for items at other locations.
Processed orders through Party Pick-up App (including cancelling, rerouting, and finalizing orders)
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Educated customers on product and service offerings.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stayed up to date on store promotions, payment policies and security practices.
Recommended merchandise to customers based on needs and preferences.
Used a register system to ring up customer purchases, process payments and issue receipts.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Communicated with customers about product or service offerings, including policies, restrictions and refund policies.

Pet Sitter|Rover.Com - City , STATE|08/2015 - Current

Applied ointments and other medication to treat eyes, skin and other body parts.
Changed bedding weekly to promote optimal health and comfort for each animal.
Picked up and dropped off animals to coordinate comprehensive, door-to-door service for regular customers.
Offered animals ample exercise opportunities through walks and play activities.
Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
Provided seamless communication to inform pet owners of visits and pet status.
Developed long-term relationships with clients and bonded with animals through regular contact.
Washed, groomed and trimmed each animal to enhance coat health.
Monitored medication administration as directed by pet owners and vet.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
Performed scheduled walks and activities with outdoor pets.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Promoted optimal physical health by feeding and watering every animal on regular schedule.
Delivered consistent customer service to pet owners, effectively increasing repeat business 88%.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Walked animals outside for potty breaks 10-12 times per day to avoid accidents in play areas and on bedding.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Fed animals required amount daily and refilled water dish for fresh water supply.

Bridge Cafe 121|Madelyn Parker - City , STATE|09/2017 - 03/2019

Completed more than 35 orders each shift with focus on quality and efficiency.
Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
Rotated stock items and ingredients to maintain efficiency and freshness.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Answered questions about menus, giving guests list of items included in dishes when asked.
Reported to Kitchen Manager before start of shift to receive assigned station, daily specials and other pertinent information.
Made sure guests were satisfied with meals, taking swift action to correct problems.
Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
Took inventory of supplies and equipment, placing requisitions for purchases to maintain stock levels.
Operated industrial dishwasher, washing glassware and small items by hand .
Rang up orders on cash register efficiently, processing cash, credit card and personal check payments.
Washed, peeled, cut and measured recipe ingredients.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Organized food items on serving trays and in carry-out packages.
Verified orders and bagged items for easy transport.
Served drinks and prepared specialty beverages.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Monitored and counted food stock and supplies to reorder on time.
Resolved customer concerns and relayed relevant information to supervisor.
Completed opening, closing and shift change tasks to promote store efficiency.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.

Education and Training

Woodbury High School|City|06/2019High School Diploma

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Sales Associate Resume Example

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