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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary
Reliable team player who consistently meets and exceeds sales goals and strives to exceed corporate and store expectations to maximize productivity and increase a customer base. Believes exceptional customer service is essential to retail success.
Skills
  • Customer-oriented
  • Consistently meets sales goals
  • POS systems knowledge
  • Merchandising
  • Stocking
  • Skilled problem solver
  • Motivated team player
  • Natural leader
  • Excellent customer service skills
  • Customer relations
  • Bank deposit procedures
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker
  • Staff training and development
  • Opening and closing procedures
Work History
Sales AssociateCompany Name - City, State11/2013 - Current
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Informed customers about upcoming sales events and promotions.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
Store ManagerCompany Name - City, State05/2013 - 09/2013
  • Commuted 6 hours round trip 3x weekly 
  • Set up store to meet the grand opening deadline 
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Completed stock orders and managed inventory levels.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Trained and developed new associates on POS system and key sales tactics.
  • Reported to the district manager regarding all store and staff issues.
  • Made weekly schedules for employees.
Assistant Store Manager/ Store MerchandiserCompany Name - City, State08/2012 - 09/2013
  • Organized store merchandise racks by size, style and color.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Anticipated consumer buying patterns to create a purchase and inventory plan.
  • Completed stock orders and managed inventory levels.
  • Planned and coordinated the availability of products for advertising and promotion purposes.
  • Traveled to visit vendors and assisted buyers with merchandise selection.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Generated repeat business through exceptional customer service.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
Education
American River College - City, State
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Resume Overview

School Attended

  • American River College

Job Titles Held:

  • Sales Associate
  • Store Manager
  • Assistant Store Manager/ Store Merchandiser

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