Sales Associate Resume Example Staples

SALES ASSOCIATE

Summary

Always professional when it comes to connecting with customers and everyone else.

Dedicated Sales Associate offering 6 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills

Dispute mediation
Cash handling accuracy
Reliable and punctual
Verbal/written communication
Team player mentality
Reading comprehension skills
Outgoing personality

Listening skills
Active listening
Money handling
Retail merchandising expertise
Customer service
Cash register operation

Education and Training

High School DiplomaClovis High SchoolCity,State,05/2017

Experience

StaplesSales Associate | La Quinta , CA06/2020 to Current

Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Processed orders through system and coordinated product deliveries.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.

PetcoWaitress/Lead Cashier | Green Bay , WI06/2017 to 10/2017

Arranged each place setting attractively, using clean, chip-free plates and utensils.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.

Lowes MarketCashier/Stocker | City , STATE01/2016 to 04/2016

Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Processed customer payments quickly and returned exact change and receipts.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.
Trained new team members in cash register operation, stock procedures and customer service.

Carniceria HernandezCashier /Waitress | City , STATE05/2015 to 01/2016

Arranged each place setting attractively, using clean, chip-free plates and utensils.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Resume Overview

School Attended

Clovis High School

Job Titles Held:

Sales Associate
Waitress/Lead Cashier
Cashier/Stocker
Cashier /Waitress

Degrees

High School Diploma

Sales Associate Resume Example

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