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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Always professional when it comes to connecting with customers and everyone else.

Dedicated Sales Associate offering 6 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Dispute mediation
  • Cash handling accuracy
  • Reliable and punctual
  • Verbal/written communication
  • Team player mentality
  • Reading comprehension skills
  • Outgoing personality
  • Listening skills
  • Active listening
  • Money handling
  • Retail merchandising expertise
  • Customer service
  • Cash register operation
Education and Training
High School DiplomaClovis High SchoolCity,State,05/2017
Experience
Company NameSales Associate | City, State06/2020 to Current
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Processed orders through system and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
Company NameWaitress/Lead Cashier | City, State06/2017 to 10/2017
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Company NameCashier/Stocker | City, State01/2016 to 04/2016
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
Company NameCashier /Waitress | City, State05/2015 to 01/2016
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
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Resume Overview

School Attended

  • Clovis High School

Job Titles Held:

  • Sales Associate
  • Waitress/Lead Cashier
  • Cashier/Stocker
  • Cashier /Waitress

Degrees

  • High School Diploma

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