I'm a hands-on Customer Service Representative that focuses on achieving and maintaining customer satisfaction and contributing to the betterment and success of the company. I've had experience with face to face, phone, and email interactions with customers as well as working behind the scenes and preparing the product for the customer. I am self-directed, able to multi-task, and driven to help others have a wonderful experience with the company I am working with. My ultimate goal is to make the customer's experience the best it can be so that the company can continue to flourish.
Bachelors Degree in English Literature from SUNY Plattsburgh
Phone etiquette, Email/letter writing etiquette, Ordering/procurement of product,Training new employees, Up-selling, Maintenance of machinery, Packaging product, Paying providers of goods/services, Customer Service, Sampling product out, Selling product, Creating and refining selling techniques, Cash handling, Professional and friendly, Careful and active listener, Multi-tasking, Problem solving, Logging product intake and waste
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