sales associate resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Professional in Business Administration, fluent in Spanish and English; interested in permanent professional and work updating with a great capacity for teamwork, dynamic and recursive. Excellent interpersonal relationships, adaptability to change, and capacity for continuous learning. I have a high capacity to organize and plan my work with a great sense of responsibility for the assigned tasks and confidence in handling information. Leadership skills, persistence, and orientation towards positive results.

  • Fluent in Spanish
  • Oral and Written Communications
  • Planning and organization
  • Leadership
  • Assertive communication
  • Customer service
  • Adaptability to change
  • Teamwork
  • Banking Regulations
  • Credit Analysis
  • Critical Thinking
  • Attention to Detail
10/2022 to Current Team Leader Columbia Sportswear Co. | Rosemont, IL,
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Train new staff entering the store.
  • Offered training and support to keep team members motivated and working toward objectives.
06/2022 to 10/2022 Store Order Dispatcher LA CHILACA INC | City, STATE,
  • Responsible for preparing the orders placed by the 5 stores to the production area for their daily operation
  • Be aware of the inventory and avoid stock out
  • Dispatched drivers to meet daily delivery needs for company customers.
04/2022 to 06/2022 Cooker LA CHILACA INC | City, STATE,
  • Operated grills, fryers, and broilers to cook items to quality guidelines.
  • Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate.
01/2019 to 07/2021 Financial Consumer Analyst BANCO DE BOGOTA | City, STATE,
  • Prepared basic and preliminary credit analyses to determine creditworthiness and compliance.
  • Handled customer complaints and concerns quickly and professionally.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified the needs of customers promptly and efficiently.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
01/2018 to 12/2019 Loan Analysis Leader BANCO DE BOGOTA | City, STATE,
  • Support the Bank's national branches for their accounting requirements
  • Coach and train people who were new to the area
  • Reviewed loan agreements to confirm completeness and accuracy.
  • Answered customer inquiries involving rates, products, and loan application status to facilitate quality customer service.
  • Analyzed applicants' financial status and credit and property evaluation to determine the feasibility of granting loans.
  • Performed daily maintenance of the loans applicant database.
  • Approved loan within specified limits or referred to appropriate approval level.
01/2013 to 12/2017 Financial and Banking Analyst BANCO DE BOGOTA | City, STATE,
  • Responsible for validating that the procedures and management of each of the work team members are carried out correctly
  • Guarantee the correct and timely response to complaints from the bank's customers
  • Keep the work team motivated
  • Analyzed financial data to identify trends, patterns, and strategies.
  • Worked cross-functionally with internal departments to align and validate data inputs.
  • Evaluated financial and operational performance of companies facing financial difficulties to determine possible remedies.
Education and Training
Expected in 08/2023 to to | Sales And Digital Marketing Diploma ILAC International College, Toronto, GPA:
Expected in 11/2022 to to | Advanced English ILAC International School, Toronto ON, GPA:
Expected in 04/2018 to to | Business Administration Degree Colegio De Estudios Superiores De Administracion CESA, Bogota, Colombia, GPA:
Expected in 01/2017 to to Diploma | Writing And Reading Comprehension (Spanish) Colegio De Estudios Superiores De Administracion , Bogota, Colombia, GPA:
Expected in 01/2013 to to | General English Centro Colombo Americano, Bogota, Colombia, GPA:
Native/ Bilingual
Full Professional

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Resume Overview

School Attended

  • ILAC International College
  • ILAC International School
  • Colegio De Estudios Superiores De Administracion CESA
  • Colegio De Estudios Superiores De Administracion
  • Centro Colombo Americano

Job Titles Held:

  • Team Leader
  • Store Order Dispatcher
  • Cooker
  • Financial Consumer Analyst
  • Loan Analysis Leader
  • Financial and Banking Analyst


  • Diploma

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