Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I am a twenty-one year old junior at Cal State University Northridge majoring in cultural anthropology with a minor in biology. I plan on getting my bachelor's degree to then further my schooling career and apply to a veterinary program, later earning my veterinarian license. As of right now I am a sales associate at Sally Beauty Supply selling all kinds of products that have to do with hair. I grew up taking care of and babysitting my seven younger siblings, cousins and more recently my niece and nephew. I have been around children all my life so I feel very confident and natural in these type of settings. I have a personable nature, I am patient and do very well when it comes to customer service.
Skills
Cash handling accuracy
Money handling
Reading comprehension skills
Outgoing personality
Active listening
Energetic self-starter
Time management ability
Verbal/written communication
Team player mentality
Easy to talk to
Patience
Customer service
Relationship selling
Retail loss prevention
Inventory control procedures
Dispute mediation
Written and oral communication skills
Financial records analysis
Organization
Inventory management
Product Sales
Reliable and punctual
Cash register operation
Documentation and recordkeeping
Listening skills
Accurate money handling
Excellent communication skills
Customer- and service-oriented
Results oriented
Retail merchandising expertise
Enthusiastic
Superb time management
Polite
Multitasker
Quick learner
Personable nature
Follows directions
Behavior management techniques
Early childhood knowledge
Problem solving
Age-appropriate routines
Reliability
Experience
Sales Associate, 07/2018 - Current The Reformation – Cabazon, CA,
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Offered product and service consultations and employed upselling techniques.
Processed orders through system and coordinated product deliveries.
Negotiated and closed deals with minimal oversight.
Sold various products by explaining unique features and educating customers on proper application.
Assisted customers by finding needed hair care as well as hair dye items and checking inventory for items at other locations.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Stayed up to date on store promotions, payment policies and security practices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Communicated with customers about hair product offerings, including policies, restrictions and refund policies.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Used Sally Beauty Supply register system to ring up customer purchases, process payments and issue receipts.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Recommended optimal merchandise based on customer needs and desires.
Helped average of 70 customers per day by responding to inquiries and locating products.
Assisted customers by finding needed hair items and checking inventory for items at other locations.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Volunteer, 10/2019 - Current Coast Community College District – Costa Mesa, CA,
Kept facilities organized, clean and well-maintained to best meet program needs.
Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
Communicated needs and issues to appropriate supervisors in timely fashion.
Welcomed customers and answering questions to provide excellent customer service.
Cleaned up dog, guinea pig and rabbit cages.
Provided information to possible adopters of what they need to do in order to adopt an animal.
Family Babysitter, 01/2009 - 05/2018 Family – City, STATE,
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Helped children complete homework and special assignments daily to support academic performance.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Listened to parent directions and followed guidelines for all aspects of children's care.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Read variety of books to children to promote language development skills.
Built relationships with children by regularly discussing school, friends and favorite activities.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Cleaned and tidied living room, kitchen and bedroom after activities.
Monitored children's safety and well-being to prevent accidents and falls.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
Assisted children with bathing and potty training to instill good hygiene from young age.
Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Cared for children ages ranging from newborns - eight years old, including tasks such as feeding, dressing and directing activities.
Education and Training
Bachelor of Arts: Cultural Anthropology, Expected in - Cal State University Northridge - Northridge, CA, GPA:
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