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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

I am a twenty-one year old junior at Cal State University Northridge majoring in cultural anthropology with a minor in biology. I plan on getting my bachelor's degree to then further my schooling career and apply to a veterinary program, later earning my veterinarian license. As of right now I am a sales associate at Sally Beauty Supply selling all kinds of products that have to do with hair. I grew up taking care of and babysitting my seven younger siblings, cousins and more recently my niece and nephew. I have been around children all my life so I feel very confident and natural in these type of settings. I have a personable nature, I am patient and do very well when it comes to customer service.

Skills
  • Cash handling accuracy
  • Money handling
  • Reading comprehension skills
  • Outgoing personality
  • Active listening
  • Energetic self-starter
  • Time management ability
  • Verbal/written communication
  • Team player mentality
  • Easy to talk to
  • Patience
  • Customer service
  • Relationship selling
  • Retail loss prevention
  • Inventory control procedures
  • Dispute mediation
  • Written and oral communication skills
  • Financial records analysis
  • Organization
  • Inventory management
  • Product Sales
  • Reliable and punctual
  • Cash register operation
  • Documentation and recordkeeping
  • Listening skills
  • Accurate money handling
  • Excellent communication skills
  • Customer- and service-oriented
  • Results oriented
  • Retail merchandising expertise
  • Enthusiastic
  • Superb time management
  • Polite
  • Multitasker
  • Quick learner
  • Personable nature
  • Follows directions
  • Behavior management techniques
  • Early childhood knowledge
  • Problem solving
  • Age-appropriate routines
  • Reliability
Experience
07/2018 to Current
Sales AssociateCompany Name － City, State
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Negotiated and closed deals with minimal oversight.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed hair care as well as hair dye items and checking inventory for items at other locations.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Communicated with customers about hair product offerings, including policies, restrictions and refund policies.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Used Sally Beauty Supply register system to ring up customer purchases, process payments and issue receipts.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped average of 70 customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed hair items and checking inventory for items at other locations.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
10/2019 to Current
VolunteerCompany Name － City, State
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
  • Communicated needs and issues to appropriate supervisors in timely fashion.
  • Welcomed customers and answering questions to provide excellent customer service.
  • Cleaned up dog, guinea pig and rabbit cages.
  • Provided information to possible adopters of what they need to do in order to adopt an animal.
01/2009 to 05/2018
Family BabysitterCompany Name － City, State
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Listened to parent directions and followed guidelines for all aspects of children's care.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Read variety of books to children to promote language development skills.
  • Built relationships with children by regularly discussing school, friends and favorite activities.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Cleaned and tidied living room, kitchen and bedroom after activities.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Cared for children ages ranging from newborns - eight years old, including tasks such as feeding, dressing and directing activities.
Education and Training
Bachelor of Arts: Cultural AnthropologyCal State University Northridge － City
  • Major in Anthropology
  • Minor in Biology
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Resume Overview

School Attended

  • Cal State University Northridge

Job Titles Held:

  • Sales Associate
  • Volunteer
  • Family Babysitter

Degrees

  • Bachelor of Arts : Cultural Anthropology

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