Sales Associate Resume Example
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SALES ASSOCIATE
Summary
I am a twenty-one year old junior at Cal State University Northridge majoring in cultural anthropology with a minor in biology. I plan on getting my bachelor's degree to then further my schooling career and apply to a veterinary program, later earning my veterinarian license. As of right now I am a sales associate at Sally Beauty Supply selling all kinds of products that have to do with hair. I grew up taking care of and babysitting my seven younger siblings, cousins and more recently my niece and nephew. I have been around children all my life so I feel very confident and natural in these type of settings. I have a personable nature, I am patient and do very well when it comes to customer service.
Skills
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Experience
07/2018 to Current
Sales AssociateThe Reformation － Cabazon , CA
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Offered product and service consultations and employed upselling techniques.
- Processed orders through system and coordinated product deliveries.
- Negotiated and closed deals with minimal oversight.
- Sold various products by explaining unique features and educating customers on proper application.
- Assisted customers by finding needed hair care as well as hair dye items and checking inventory for items at other locations.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stayed up to date on store promotions, payment policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Communicated with customers about hair product offerings, including policies, restrictions and refund policies.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Used Sally Beauty Supply register system to ring up customer purchases, process payments and issue receipts.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Recommended optimal merchandise based on customer needs and desires.
- Helped average of 70 customers per day by responding to inquiries and locating products.
- Assisted customers by finding needed hair items and checking inventory for items at other locations.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
10/2019 to Current
VolunteerCoast Community College District － Costa Mesa , CA
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
- Communicated needs and issues to appropriate supervisors in timely fashion.
- Welcomed customers and answering questions to provide excellent customer service.
- Cleaned up dog, guinea pig and rabbit cages.
- Provided information to possible adopters of what they need to do in order to adopt an animal.
01/2009 to 05/2018
Family BabysitterFamily － City , STATE
- Monitored playtime to prevent overuse of technology, television or other detrimental influences.
- Helped children complete homework and special assignments daily to support academic performance.
- Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
- Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
- Listened to parent directions and followed guidelines for all aspects of children's care.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Read variety of books to children to promote language development skills.
- Built relationships with children by regularly discussing school, friends and favorite activities.
- Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
- Cleaned and tidied living room, kitchen and bedroom after activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
- Assisted children with bathing and potty training to instill good hygiene from young age.
- Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
- Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
- Cared for children ages ranging from newborns - eight years old, including tasks such as feeding, dressing and directing activities.
Education and Training
Bachelor of Arts: Cultural AnthropologyCal State University Northridge － City
- Major in Anthropology
- Minor in Biology
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Resume Overview
School Attended
- Cal State University Northridge
Job Titles Held:
- Sales Associate
- Volunteer
- Family Babysitter
Degrees
- Bachelor of Arts : Cultural Anthropology
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