Sales Associate resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Customer-oriented, strategic-thinking sales professional with over 2 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Skills
Relationship selling
Cash handling accuracy
Inventory control procedures
Dispute mediation
Retail loss prevention
Customer service
Outgoing personality
Results oriented
Inventory management
Sales development
Strategic planning
Listening skills
Negotiations
Written and oral communication skills
Customer- and service-oriented
Reliable and punctual
Team player mentality
Cash register operation
Excellent communication skills
B2B sales and customer service
Documentation and recordkeeping
Product Sales
Superb time management
Retail merchandising expertise
Money handling
Energetic self-starter
Accurate money handling
Verbal/written communication
Reading comprehension skills
Sales expertise
Active listening
POS system operation
Experience
Sales Associate, 11/2017 to 05/2019 Thermo Fisher Scientific Inc. – Peabody, MA,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Processed orders through system and coordinated product deliveries.
Sold various products by explaining unique features and educating customers on proper application.
Assisted customers by finding needed hardware items and checking inventory for items at other locations.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Created and implemented store displays, promoting sales and growth.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
Built positive and productive customer connections to drive consistent sales.
Administrative Assistant, 05/2019 to 09/2019 Rite-Hite – Saint Louis, MO,
Processed financial documents including contracts, expense reports and invoices.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Facilitated working relationships with co-tenants and building management.
Conducted thorough research using various media sources to obtain relevant data for staff requirements.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
Performed complex administrative management of sensitive and confidential issues.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Guided administrative and professional staff through computer and software problems.
Tracked expenses and documented records using Quickbooks.
Assisted with administrative tasks, including filing, answering phones and registering HVAC units.
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