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sales associate resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Career Overview
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Dedicated and motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
  • Strong organizational skills
  • Multi-Task Management
  • Telephone Skills
 
 
  • MS Office proficient
  • Flexible scheduling
  • File/records maintenance
Accomplishments
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Diligently completed all assigned tasks, working overtime as needed.
  • Helped make our showroom #1 out of 554 stores in 2014.
Work Experience
03/2013 to Current Sales Associate Vail Resorts | West Dover, VT, Listens attentively and maintains friendly and professional customer interactions. Offered Synchrony credit applications upon checkout, converting 3 out of 4 customers into card-holders.
09/2008 to 02/2013 Guest Services Associate Cedar Fair Entertainment Company | Mason, OH, Interacted with customers to follow-up on shipping statuses and expedited orders. Promptly responded to general inquiries from members, staff, and customers via phone, mail, e-mail and fax. Took daily inbound calls, key-entered orders, faxes, back orders and credit memos.
02/2008 to 05/2008 Marketing Specialist Marsh & Mclennan Companies, Inc. | Sioux Falls, SD, Called potential students to assist them up with colleges in their area with their program of interest.
03/2007 to 09/2007 Kitchen Designer Home Depot | Indianola, WA, Placed special orders and explained operation of merchandise to customers.
08/2004 to 03/2007 Kitchen Designer Kitchen Magic | Attleboro, MA, Placed special orders and called other stores to find desired items. Described and explained operation of merchandise. Guided customers in choosing items that reflected personal style. Recommended merchandise based on customer needs.
10/2002 to 08/2004 Phone Center Asoociate Universal Health Services | Fort Walton Beach, FL, Answered incoming calls, scheduled deliveries and telephoned customers when orders arrived. Assisted customers with merchandise; provided knowledge on each product in department.
07/1999 to 04/2002 Resident Advisor Cazenovia College | City, STATE, Demanding leadership role including reinforcing the rules/policies of the college, organizing activities for students both educational and interactive.
Educational Background
Expected in 2002 to to | Visual Communications Cazenovia College, Cazenovia, NY GPA:
Specializing in Advertising/Graphic Design,
Who's Who Among Students, Spring, 2001
Expected in 2001 to to Associate of Applied Science | Visual Communications, Advertising/Graphic Design Cazenovia College, Cazenovia, NY GPA:
Deans List, Spring 2000
Skills
Client Relations; Sales; Financing; Inventory; Problem Solving; Phone Sales, Telephone skills; Microsoft Office; Windows XP; Graphic Design; Multitasking; Professional and friendly.

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Resume Overview

School Attended

  • Cazenovia College
  • Cazenovia College

Job Titles Held:

  • Sales Associate
  • Guest Services Associate
  • Marketing Specialist
  • Kitchen Designer
  • Kitchen Designer
  • Phone Center Asoociate
  • Resident Advisor

Degrees

  • Associate of Applied Science

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