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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Summary

Ambitious student pursuing business management degree eager to contribute developed knowledge in business management analyst role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Customer service
  • Organization and efficiency
  • Recordkeeping and bookkeeping
  • Multi-line telephone skills
Experience
Sales Associate|Company Name - City, State|12/2018 - 11/2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Created and implemented store displays, promoting sales and growth.
  • Converted prospects by maintaining and managing sample inventory to aid sales pitch.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Waitress|Company Name - City, State|09/2015 - 04/2018
  • Completed inputting daily sales summary and calculations using excel.
  • Trained and educated new staffs for guidance and performance.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Increased sales of key menu items through effective upselling.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Receptionist/ Clinical Lab Assistant|Company Name - City, State|04/2013 - 09/2014
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Organized and updated daily schedules and monthly calendar obligations for various levels of management and staff.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Collected and processed specimens in medical environment.
  • Completed administrative support work to maximize laboratory efficiency.
  • Organized lab test solutions, compounds and reagents.
  • Maintained inventory of supplies and equipment by creating record of all stock.
  • Correctly prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
  • Demonstrated testing procedures and equipment to new laboratory personnel.
  • Performed various administrative duties, including data entry and document preparation.
  • Produced and submitted laboratory documents and reports per compliance requirements.
  • Promptly and efficiently distributed specimens to different facilities and labs.
  • Recorded and reported test results accurately according to established procedures.
Education and Training
The University of Texas At Arlington|City, StateSome College (No Degree): Business Management
Collin County Community College District|City, StateSome College (No Degree): Business Management
Tarrant County College District|City, StateSome College (No Degree): Business Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • The University of Texas At Arlington
  • Collin County Community College District
  • Tarrant County College District

Job Titles Held:

  • Sales Associate
  • Waitress
  • Receptionist/ Clinical Lab Assistant

Degrees

  • Some College (No Degree) : Business Management
    Some College (No Degree) : Business Management
    Some College (No Degree) : Business Management

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