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Sales Associate Resume Example

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SALES ASSOCIATE
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Work History
Company Name - Sales AssociateCity, State12/2019 - Current
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Solved customer challenges by offering relevant products and services.
  • Drove team revenue totals by bringing in in sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared cash deposits with zero discrepancies.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
Company Name - Barista Shift LeadCity, State03/2019 - 11/2019
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Determined operational weak points and implemented corrective actions to resolve concerns and facilitate results.
  • Oversaw day to day activities of employees in establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Educated employees on menu updates and procedural changes.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Accurately completed end-of-day financial tasks of cash and card transactions daily.
  • Created new recipes, outlined steps and training staff on correct preparation.
Company Name - Bank TellerCity, State06/2019 - 10/2019
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Turned in excess cash to maintain drawer security.
  • Reconciled cash drawer and resolved discrepancies.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings.
  • Used technique and Skill to effectively reduce financial errors.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Counted and packaged currency and coins.
Company Name - Customer Service AssociateCity, State06/2016 - 07/2019
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Managed customer relations and customer service through daily communication and interaction.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
Additional Information

Boys and Girls Club Volunteer

Food Bank Volunteer

Community beautification

Skills
  • Merchandising expertise
  • Excellent people skills
  • Multi-tasking strength
  • Problem-solving skills
  • Merchandising understanding
  • Product promotions
  • Client Service
  • Communication skills
  • Upselling
  • Sales expertise
  • Exceptional customer service
  • Product and service sales
  • Professional demeanor
  • Social perceptiveness
Education
Expected in 2023Southeastern Louisiana UniversityCity, StateBachelors : Hospitality Administration And Management
05/2016Saint Scholastica Academy City
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Resume Overview

School Attended

  • Southeastern Louisiana University
  • Saint Scholastica Academy

Job Titles Held:

  • Sales Associate
  • Barista Shift Lead
  • Bank Teller
  • Customer Service Associate

Degrees

  • Bachelors : Hospitality Administration And Management

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