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Sales Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 4 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Accomplished Sales Associate with background achieving demanding sales and customer satisfaction targets. Proficient in advertising guidelines and effective sales approaches. Well-versed in giving customers brand and market-specific advertising to attract target customers.

Skills
  • Inventory control procedures
  • Merchandising knowledge
  • Retail loss prevention
  • Dispute mediation
  • Cash handling accuracy
  • POS system operation
  • B2B sales and customer service
  • Money handling
  • Written and oral communication skills
  • Cash register operation
  • Negotiation Tactics
  • Retail merchandising expertise
  • Team player mentality
  • Listening skills
  • Documentation and recordkeeping
  • Excellent communication skills
  • Outgoing personality
  • Product Sales
  • Customer- and service-oriented
  • Reading comprehension skills
  • Reliable and punctual
  • Energetic self-starter
  • Strategic planning
  • Verbal/written communication
Experience
Sales Associate, 10/2019 to Current
Aaron's, Inc New Britain, CT,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Negotiated and closed deals with minimal oversight.
  • Worked with fellow sales team members to achieve group targets.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Helped average of 5-10 customers per day by responding to inquiries and locating products.
  • Processed orders through company system and coordinated product deliveries.
Sales Associate Specialist, 08/2019 to 12/2019
Crossmark Merchandising / Sam's Club City, STATE,
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Generated brand awareness and positive product impressions to increase sales.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Completed all assigned training to stay updated on important policies and procedures.
Line Cook / Baker , 08/2017 to 06/2019
Monkey Pod City, STATE,
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Kept stations stocked and ready for use to maximize productivity.
  • Precooked garnishes for later use to top off fresh dishes.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Created nutritious, visually appealing, innovative and properly prepared and flavored food.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Grilled and deep fried various foods from meats to potatoes.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Cooked multiple orders simultaneously during busy periods.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Education and Training
High School Diploma: , Expected in 05/2007
to
Waianae High School - Waianae, HI
GPA:

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Resume Overview

School Attended
  • Waianae High School
Job Titles Held:
  • Sales Associate
  • Sales Associate Specialist
  • Line Cook / Baker
Degrees
  • High School Diploma