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Sales Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated Sales Associate offering 2 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Talented Sales Associate with strong background in Retail. Passionate about retail sales, customer relationship management and merchandising. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Engaging Associate committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 2 years of experience in answering routine product questions and meeting assigned sales goals. Results-oriented Retail with exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of name brand products, services and market conditions. High-energy team player ready to leverage abilities to improve sales numbers and company success.

Skills
  • Retail loss prevention
  • Merchandising knowledge
  • Inventory control procedures
  • Relationship selling
  • Cash handling accuracy
  • Energetic self-starter
  • Cash register operation
  • Outgoing personality
  • Reliable and punctual
  • Listening skills
  • Team player mentality
  • Sales development
  • Excellent communication skills
  • Retail merchandising expertise
Experience
06/2019 to 11/2021
Sales Associate Ollie's Bargain Outlet Ocala, FL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built trusting relationships with customers by making personal connections.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Coordinated activities with other departments to ensure quality customer service.
04/2018 to 09/2021
Sales Associate, Customer Service Rent-A-Center Inc. Muskogee, OK,
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Handled escalated queries and complaints from customers and staff, sharing positive outcomes as training tools.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Resolved complex customer issues by identifying source of customer's issue and resolving in timely manner.
  • Demonstrated in-depth knowledge of products, services and policies to coach team members.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
02/2014 to 09/2014
Sales Associate Ollie's Bargain Outlet Oklahoma City, OK,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Coordinated activities with other departments to ensure quality customer service.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
Education and Training
Expected in 06/2011
High School Diploma:
Milpitas High School - Milpitas, CA
GPA:
Expected in 06/2010
Certification: Animation
Silicon Valley Career Technical Education - San Jose, CA,
GPA:
  • Completed continuing education in Animation

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Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Milpitas High School
  • Silicon Valley Career Technical Education
Job Titles Held:
  • Sales Associate
  • Sales Associate, Customer Service
  • Sales Associate
Degrees
  • High School Diploma
  • Certification

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