Sales Associate Resume Example Exxon Mobil

SALES ASSOCIATE

Summary

Demonstrates strenghts in communication and willing to assist.
Professional customer service and problem-solving skills in any situation.
Ability to work cooperatively with other team members and individually on detailed task with little or no supervision. Willing to train and learn more about companies i work for, so that i might move up in the company to take on higher responsibilities.

Results-oriented Sales Associate specializing in sales and support. Proven 5 year track record of success in exceeding customer service and sales goals. Pursuing leadership position with growing company.

Skills

Cash handling accuracy
Merchandising knowledge
Inventory control procedures
Reliable and punctual
Team player mentality
Product Sales
Verbal/written communication
Listening skills

Documentation and recordkeeping
Outgoing personality
Excellent communication skills
Sales expertise
Time management ability
Customer- and service-oriented
Energetic self-starter
Customer service

Experience

Sales Associate, Exxon Mobil, May 2009-August 2013Houston, TX

Communicated with customers about electronic device & offerings, including policies, restrictions and refund policies.
Used NCR register system to ring up customer purchases, process payments and issue receipts.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Recommended optimal merchandise based on customer needs and desires.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Assisted customers by finding needed snack items and checking inventory for items at other locations.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Stayed up to date on store promotions, payment policies and security practices.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Educated customers on product and service offerings.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Helped average of 150 customers per day by responding to inquiries and locating products.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.

Sales Associate, Loves Truck And Travel Stop , July 2013-August 2017Houston, TX

Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Surpassed daily sales goals by 100% by cross-selling snacks and promoting additional products.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Offered product and service consultations and employed upselling techniques.
Assisted customers by finding needed food items and checking inventory for items at other locations.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Used Ncr register system to ring up customer purchases, process payments and issue receipts.
Stayed up to date on store promotions, payment policies and security practices.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Housekeeper, Hss Health & Safety Solutions, February 2018-June 2018Pasadena, TX

Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Requested maintenance orders to fix non-working equipment and address any room damage.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Swept and vacuumed floors, hallways and stairwells.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Organized supplies for efficient use based on expected customer needs.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Cleaned rooms to satisfaction of over 15 daily clients.
Provided deep cleaning services for areas in need of additional sanitation.
Dusted and vacuumed 10 assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Cleaned, sanitized and restocked bathrooms every 30 minutes to keep facilities fresh.
Completed more than 2 jobs each while maintaining 100% satisfaction rating from customers.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.

Sales Associate , World Duty Free Group, June 2018-January 2020Houston, TX

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Helped average of 150 customers per day by responding to inquiries and locating products.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.

Education and Training

High School DiplomaRobert E Lee, , BaytownTXMay 2008

Resume Overview

Companies Worked For:

Exxon Mobil
Loves Truck And Travel Stop
Hss Health & Safety Solutions
World Duty Free Group

School Attended

Robert E Lee

Job Titles Held:

Sales Associate
Housekeeper

Degrees

High School Diploma

Sales Associate Resume Example

Resume Score: 80%

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