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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Summary

Talented sales associate with strong background in leadership. Passionate about sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Skills
  • Retail loss prevention
  • Cash handling accuracy
  • Merchandising knowledge
  • Inventory control procedures
  • Energetic self-starter
  • Documentation and recordkeeping
  • Business development
  • POS system operation
  • Customer- and service-oriented
  • Team player mentality
  • Money handling
  • Cash register operation
  • Financial records analysis
  • Listening skills
Experience
Sales Associate | 11/2018 to Current
7-Eleven - Oklahoma City, OK
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Reset store displays for special events and seasonal merchandise changes.
Food Service Worker | 08/2016 to 04/2018
Aramark - Tinker AFB, OK
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Washed, peeled, cut and measured recipe ingredients.
  • Upheld food safety standards at all times.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Cleaned utensils, dishes and glasses for customer use.
  • Verified compliance with all sanitation and safety requirements.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Lead Member Service Supervisor | 06/2013 to 05/2015
Sam's Club - Edmond, OK
  • Responded to member questions regarding enrollment, claims, benefits, referrals and pre-authorizations.
  • Organized documentation and filed completed member applications.
  • Prepared monthly reports covering areas such as payment and demographics.
  • Mentored and motivated employees in regards to service quality, knowledge and performance.
  • Completed investigations of problems and discrepancies to resolve issues quickly and efficiently.
  • Supervised team of supervisors and employees servicing customers.
  • Assisted customers with understanding benefits by providing comprehensive, knowledgeable and pleasant explanations.
  • Answered inbound calls from wide range of members, welcoming callers in polite, friendly and professional manner.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Reconciled daily transactions, balanced cash registers and deposited earnings for bank pick up.
Accounting Clerk | 03/2006 to 06/2013
Sam's Club - Oklahoma City, OK
  • Established and maintained automated and manual accounting records, post receipts and turn-ins, and performed dues-ins and dues-outs accounting.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Implemented corporate collections policy in alignment with cross-functional objectives throughout billing and account management.
  • Compiled and archived signed sales agreements, client cost confirmations, invoicing and cash receipts.
  • Provided accounting assistance such as payroll, AP, AR and expense tracking support.
  • Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Detailed financial data for management and stakeholders.
  • Kept records current and accurate with efficient reconciliations and variance resolution.
  • Reconciled all expenses and accounts, including company credit cards and expense accounts.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Tracked income and expenses for business using SMART system.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation.
  • Balanced reports and batch summaries to submit for approval.
  • Maintained process documentation for financial department operations.
  • Handled company payroll for employees on biweekly basis.
  • Communicated with Store Manager about discrepancies and devised plans to reconcile financial issues.
Education and Training
University Of Phoenix - Oklahoma City, OK
Bachelor of Arts
Business Management
Platt College - Oklahoma City - Oklahoma City, OK
Bachelor of Arts
Restaurant And Food Services Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • 7-Eleven
  • Aramark
  • Sam's Club

School Attended

  • University Of Phoenix
  • Platt College - Oklahoma City

Job Titles Held:

  • Sales Associate
  • Food Service Worker
  • Lead Member Service Supervisor
  • Accounting Clerk

Degrees

  • Bachelor of Arts
    Bachelor of Arts

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