Sales Associate Resume Example Claire's

SALES ASSOCIATE

Professional Summary

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in every way possible.

Skills

Trend knowledge
Stocking and replenishing
Merchandising expertise
Product promotions
Excellent people skills
Cash Handling
Product knowledge

Communication skills
Dining area cleanliness
Point of sale knowledge
Merchandising understanding
Relationship building
Product and service sales
Cash register operation

Work History

Sales Associate, 01/2020 to Current
Claire's – Florence, AL

Maintained records related to sales, returns and inventory availability.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Processed product returns and assisted customers with other selections.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared cash deposits up to $3000 with zero discrepancies.
Solved customer challenges by offering relevant products and services.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Maintained customer satisfaction while handling product returns quickly and professionally.
Educated customers on promotions to enhance sales.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

Cook, Cashier, 04/2017 to Current
Video Central – Florence, AL

Checked prices for customers and processed items sold by scanning barcodes.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Reviewed and resolved differences between accounting information and cash drawer.
Counted cash in register drawer at beginning and end of shift.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.

Hostess, 06/2019 to 11/2020
Sam's Sports Grill – Florence, AL

Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
Documented reservations and communicated changes to guests.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Assisted managers with quickly resolving service- and food-related issues.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Monitored dining room and guest flow to maximize table usage and minimize wait times.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Took information about guests' party size, led to seating and offered menus.
Informed servers of newly seated parties for speedy service.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours and seating.
Helped servers by taking drink orders, appetizers and entrees.
Recorded available tables after seating each party .
Monitored seating area and checked restrooms every hour to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma: 05/2019
Waterloo High School - Waterloo, AL

Resume Overview

Companies Worked For:

Claire's
Video Central
Sam's Sports Grill

School Attended

Waterloo High School

Job Titles Held:

Sales Associate
Cook, Cashier
Hostess

Degrees

High School Diploma : 05/2019

Sales Associate Resume Example

Resume Score: 80%

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