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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Skills
  • Customer- and service-oriented
  • Strategic planning
  • Written and oral communication skills
  • Energetic self-starter
  • Superb time management
  • Documentation and recordkeeping
  • Reading comprehension skills
  • Verbal/written communication
  • Reliable and punctual
  • Outgoing personality
  • Sales development
Education and Training
Expected in 06/2021
Associate of Applied Science - Communications Studies
Northampton Community CollegeBethlehem, PA

GPA: 3.7

  • Newman Civic Fellowship Recipient
  • Dean's List Honoree [FA 20-SP21 & FA21]
  • Tau Gamma Member
  • Phi Theta Kappa Member
  • Honors College Student
06/2019
High School Diploma
Dallastown Area Senior High SchoolDallastown, PA

GPA: 3.4

  • [Performing Arts Scholarship] -Recipient
  • [International Thespian Society 'Hall of Fame'] -Recipient
  • [International Thespian] -Recipient
  • [International Thespian Society Historian] -Club (4 years)
  • [Girl's Learn International] -Member
  • [The Beacon] -Newspaper Club Member
  • [Women's Chamber Choir] -Member
  • [Blended Concert Choir] -Member
  • [High School Band (colorguard)] -Member
  • Honor Roll [Sophomore, Junior, & Senior Years]
Summary

I am Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 4 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Reliable Sales Associate with strengths in training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Experience
Sales AssociateSheetz Inc. | York, PA06/2019 - Current
  • As a sales associate/food service associate, I am to assist customers with any questions they may have about products, gas, or MTO foods that we provide.
  • I would also be apart of cooking or preparing food and drinks for customers if I were not to be at the register.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Work Study Office AssistantNorthampton Community College | Bethlehem, PA01/2019 - Current
  • As a worker at the Center, it is my duty to civically engage my fellow students, faculty, and staff in our Democracy 101 sessions, Information Sessions, and Interactive Forums.
  • It is my duty to ensure all students are getting the help they require in the areas of volunteerism, registering to vote, understanding the types of ballots, learn where and what counties they have to vote in, and encouraging everyone to remain civically engaged in our campus and to apply it to all aspects of their lives beyond NCC.
  • Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
  • Greeted office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
  • Maintained the CCCE database to deliver access to and easy navigation of important organizational documents.
  • Contributed to development, planning and completion of project initiatives.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
Sales AssociateFive Below Inc. | York, PA10/2016 - 03/2019
  • Salary: $9 hr.
  • As a sales associate, I am to provide excellent customer service to guests when they are exiting and entering the store.
  • Making sure guests are leaving satisfied, even if we don't have what they are asking for.
  • I have received an award for employee of the month for October 2018.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Activity Profile: College

A majority of my college experience has been encouraging students on my campus to remain civically engaged and open-minded at The Center for Civic and Community Engagement. There I work on campus 3 days a week as Team Leader of my fellow ambassadors, encouraging students, faculty, and staff members to come by to ask any questions about volunteerism, organizations that help students struggling financially with food sources, clothing, and shelter. This past fall, our mission has been focusing on educating our campus about the 2020 election, this includes: understanding mail-in ballots, absentee ballots, drop box locations, local counties that you must vote in, registering to vote, finding non-partisan news sources, etc. We have also been encouraging our students to learn more at our sessions and to talk amongst fellow students and staff about issues that they feel are necessary to our sessions about education.

Activity Profile: High School

CUNNINGHAM ACTIVITY PROFILE HIGH SCHOOL , I have been previously involved in various clubs and volunteer works throughout my high school experience school, these clubs include: Dallastown Performing Arts Club (DPAC), International Thespian Society (ITS), annual spring musical, Girls Learn International, Black Student Union, and the school newspaper, The Beacon. My volunteer experiences include: Broadway Cares donations, Hurricane Relief to families in Puerto Rico, Brown's Orchard Thanksgiving donations, Brown's Orchard Sell a Christmas Tree fundraiser, ushering dance recitals for York Dance Arts, and helping at a booth with the Dallastown Elementary School May Day. Roles of leadership within these organizations include: DPAC- Historian, Junior and Senior student director, head costumer and ITS- Historian and class rep (all four years).

Additional Information- Honors Program

Throughout my schooling experience, I have always found it necessary to push myself further and push new limits, by being apart of an honors college I hope to expand my mind and limits further as I move away from my junior college to a four-year university. I love the thought of a challenge and refuse to shy away from them. I am currently in the honors program here at Northampton where I have taken Honors Sociology, a very complex and exciting course. In the class I learned of many great minds that contributed to theories and comments on behavioral patterns. The course was tough, but I felt absolutely great finishing it out, learning things about myself and the world that I share with others and apply them to my life. The honors class gave me a sense of freedom because the professor allowed us plenty of space to learn and discover on our own and also gave us a seminar-like class experience, which I enjoyed over other lecture structures.

Without the exposure to the honors class, I would not have understood my preferred style of learning. I was so used to the teacher lectures, students participated in a style of learning. I felt more confident in speaking up in my classes, engaging with students more, and feeling comfortable with the art of informed arguments. In regular courses, I feel like I am not getting the same experience as I did in my honors course. I at times do not feel challenged or when I am overwhelmed I cannot reach my teacher individually because of the amount of students in the class. I believe the honors college is the perfect place for me to improve upon my current abilities while also challenging me for the better.

Accomplishments
  • Supervision - Supervised team of three staff members.
  • Project Management - Worked directly with The Center for Civic and Community Engagement to educate students on the job economy post COVID-19.
  • Promoted to Team Leader after only half a semester at work study job.
  • Recognized as Star Employee of the Month at Five Below for the month of October due to outstanding performance and team contributions.
  • Led team to achieve registering students to vote, earning recognition from upper management.
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Resume Overview

Companies Worked For:

  • Sheetz Inc.
  • Northampton Community College
  • Five Below Inc.

School Attended

  • Northampton Community College
  • Dallastown Area Senior High School

Job Titles Held:

  • Sales Associate
  • Work Study Office Assistant

Degrees

  • Associate of Applied Science - Communications Studies
    High School Diploma

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