Sales Associate Resume Example
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SALES ASSOCIATE
Summary
Reliable Sales Associate with strengths in inventory management, socialization and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Skills
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Experience
Sales Associate|7-Eleven, Inc. - Johnson City , TX|09/2019 - Current
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Worked and understood a cash register.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Inspected items for damage and obtained replacements for customers.
- Received payments for products and issued receipts.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Paid Summer Intern|Kneaders Bakery & Cafe - American Fork , UT|07/2019 - 09/2020
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
- Helped customer locate and select appropriate merchandise throughout store.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Assisted with purchases, locating items and signing up for rewards programs.
- Answered phone calls to assist customers with questions.
- Unboxed new merchandise and added to shelves in accordance with planogram and stock rotation policies.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Helped customers find specific products, answered questions and offered advice.
Sandwich Maker|Subway - City , STATE|11/2018 - 12/2018
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Prepared food items such as deli and hot sandwiches to meet customer specifications.
- Organized food preparation stations and replenished supplies regularly.
- Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
- Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
- Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
- Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Quickly prepared accurate orders within expected timeframe.
- Restocked kitchen supplies by rotating food according to dates and [Action].
- Answered guest questions, delivering most accurate and updated information available.
- Verified orders and bagged items for easy transport.
- Assisted customers, including answering questions and preparing orders.
Consession Stand Supervisor |Galesburg Youth Baseball League - City , STATE|04/2015 - 07/2018
- Maintained compliance with company policies, objectives and communication goals.
- Monitored employee performance and conducted retraining to correct problems and optimize productivity.
- Opened kitchen each shift by preparing ingredients, equipment and workstations to meet day's needs.
- Sorted food and supply deliveries and correctly stored each item in its proper location.
- Maintained organized, clean and sanitized work areas to meet company and regulatory requirements.
- Protected food from spoilage by properly storing in freezer and refrigerator.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Balanced daily transactions with accurate closing processes.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Education and Training
Galesburg Highschool ||City|06/2019High School Diploma
Carl Sandburg College||City, State|Expected in 05/2021
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Resume Overview
School Attended
- Galesburg Highschool
- Carl Sandburg College
Job Titles Held:
- Sales Associate
- Paid Summer Intern
- Sandwich Maker
- Consession Stand Supervisor
Degrees
- High School Diploma
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