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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Summary

Reliable Sales Associate with strengths in inventory management, socialization and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Skills
  • Merchandising knowledge
  • Team player mentality
  • Active listening
  • Customer- and service-oriented
  • Excellent communication skills
  • Reliable and punctual
  • Cash register operation
Experience
Sales Associate|The Calico Cat Boutique - Galesburg , IL|09/2019 - Current
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Worked and understood a cash register.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and obtained replacements for customers.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Paid Summer Intern|The Galesburg Civic Art Center - Galesburg, IL|07/2019 - 09/2020
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Answered phone calls to assist customers with questions.
  • Unboxed new merchandise and added to shelves in accordance with planogram and stock rotation policies.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Helped customers find specific products, answered questions and offered advice.
Sandwich Maker|Subway - Galesburg, IL|11/2018 - 12/2018
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Organized food preparation stations and replenished supplies regularly.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Quickly prepared accurate orders within expected timeframe.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Answered guest questions, delivering most accurate and updated information available.
  • Verified orders and bagged items for easy transport.
  • Assisted customers, including answering questions and preparing orders.
Consession Stand Supervisor |Galesburg Youth Baseball League - Galesburg, IL|04/2015 - 07/2018
  • Maintained compliance with company policies, objectives and communication goals.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Opened kitchen each shift by preparing ingredients, equipment and workstations to meet day's needs.
  • Sorted food and supply deliveries and correctly stored each item in its proper location.
  • Maintained organized, clean and sanitized work areas to meet company and regulatory requirements.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Satisfied customers by quickly and accurately handling and preparing orders.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Balanced daily transactions with accurate closing processes.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Education and Training
Galesburg Highschool ||Galesburg Illinois |06/2019High School Diploma
Carl Sandburg College||Galesburg, IL|Expected in 05/2021
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Calico Cat Boutique
  • The Galesburg Civic Art Center
  • Subway
  • Galesburg Youth Baseball League

School Attended

  • Galesburg Highschool
  • Carl Sandburg College

Job Titles Held:

  • Sales Associate
  • Paid Summer Intern
  • Sandwich Maker
  • Consession Stand Supervisor

Degrees

  • High School Diploma

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