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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Talented Sales Associate with strong background in buying and selling. Passionate about my sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers while achieving all individual sales goals. Expertise in coordinating 10-member customer service team and developing programs to enhance productivity.

Resourceful and detail-oriented worker with extensive experience in food and service industries. Fantastic multitasker with knowledge of established management and employee supervision. Dedicated and innovative leader ready to enhance an establishment and maximize sales.

Seasoned Crew Member Trainer offering solid background of building and leading successful restaurant teams to handle more than 100+ customers per day. Knowledgeable about safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in all situations.

Summer Camp Counselor dedicated to providing every user with safe and enjoyable recreational activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations. Physically fit with stamina to handle demanding work.

Skills
  • Cash handling accuracy
  • Customer service
  • Listening skills
  • Outgoing personality
  • Reliable and punctual
  • Cash register operation
  • Customer- and service-oriented
  • Money handling
  • Reading comprehension skills
  • Team player mentality
  • Excellent communication skills
  • Food safety understanding
  • Opening and closing procedures
  • Supervision
  • Team building
  • Administrative support
  • Communications
  • Relationship selling
Experience
Sales Associate / Once Upon A Child - Harrisburg , PA 07/2020 - Current
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Communicated with customers about products or service offerings, including policies, restrictions and refund policies.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Crew Member Trainer / Chipotle - Harrisburg , PA 06/2019 - 03/2020
  • Decreased waste by 90% through effectively training employees, introducing programs and effectively managing employee mistakes.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Handled over $500 worth of cash and card transactions daily with accuracy and efficiency.
  • Took orders, prepared foods and processed payments in a full-service establishment.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Verified orders and bagged items for easy transport.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Prepared different types of food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Reviewed contents on food trays to check receiving complete order.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Summer Camp Counselor / Summer enrichment program - Harrisburg , PA 06/2017 - 08/2017
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Designed activities to help individuals overcome confidence issues and build strength.
  • Coordinated and led group activities for over 20 campers and counselors.
  • Helped participants enjoy activities while ensuring adherence to protocol.
Education and Training
Susquehanna Twp High School - Harrisburg, PA06/2019High School Diploma
Activities and Honors

Awards & Accomplishments

  • Distinguished Honors
  • Perfect attendance
  • Athletic award

Activities

  • Indoor track and field (3 years)
  • Outdoor track and field (4 years)
  • Gospel choir
  • Chorus
  • Yearbook club
  • African American Club
Interests

I love to braid hair and draw on my down time. I also like to practice playing my piano. I love to take peaceful walks and explore outside.

Additional Information
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Resume Overview

Companies Worked For:

  • Once Upon A Child
  • Chipotle
  • Summer enrichment program

School Attended

  • Susquehanna Twp High School

Job Titles Held:

  • Sales Associate
  • Crew Member Trainer
  • Summer Camp Counselor

Degrees

  • Susquehanna Twp High School - Harrisburg, PA 06/2019 High School Diploma

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