Sales Associate resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

  • Relationship selling
  • Merchandising knowledge
  • Cash handling accuracy
  • Customer service
  • Outgoing personality
  • Sales expertise
  • Cash register operation
05/2019 to Current
Sales Associate Revzilla Matthews, NC,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped average of 50-60 customers per day by responding to inquiries and locating products.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used multiple register systems to ring up customer purchases, process payments and issue receipts.
12/2018 to 05/2019
Hostess Firstservice Residential Banning, CA,
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Answered telephone to provide establishment information and take party reservations.
  • Helped to plan and execute parties for more than 80 guests, including coordinating menus and preparing tables.
  • Checked dining and serving areas every hour to verify proper cleanliness and readiness for guests.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
03/2018 to 12/2018
Sales Associate Specialist Alameda Health System San Leandro, CA,
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Assisted customers by finding needed Cosmetic items and checking inventory for items at other locations.
  • Protected store financial interests by monitoring customer behaviors and accurately managing cash drawers.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Reset store displays for special events and seasonal merchandise changes.
  • Listened to customer needs to identify and recommend optimal makeup and skin care product selections.
  • Earned reputation for good attendance and hard work.
09/2015 to 08/2017
Food Service Worker Braums City, STATE,
  • Cleaned work areas, equipment and utensils.
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Thoroughly cleaned and sanitized dining ware and kitchen equipment.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
Education and Training
Expected in 2018
High School Diploma:
Shawnee High School - Shawnee, OK

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Resume Overview

School Attended

  • Shawnee High School

Job Titles Held:

  • Sales Associate
  • Hostess
  • Sales Associate Specialist
  • Food Service Worker


  • High School Diploma

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