LiveCareer-Resume

sales associate resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Focused sales associate with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Outside sales specialist with strength in customer service. Excellent interpersonal and time management skills.

Skills
  • Retail Loss Prevention
  • Dispute Mediation
  • Inventory Control Procedures
  • Membership Sales
  • Store Opening and Closing
  • Time Management
  • Sales Expertise
  • Policy and Procedure Adherence
  • Order Processing
  • Customer Needs Assessment
  • Product Recommendations
  • Teamwork and Collaboration
  • Customer Service
  • Sales Generation
  • Sales Trends
  • Furniture Sales
  • Stocking and Receiving
  • Verbal and Written Communication
  • Cash Handling
  • Stockroom Upkeep
  • Returns and Refunds
  • Promotional Sales Events
  • Credit and Cash Transactions
  • Sales Leadership
  • Item Fittings
  • Suggestive Selling
  • Folding Clothes
  • Sales Principles
Work History
Sales Associate, 11/2017 - Current
Autonation, Inc - Autonation Costa Mesa, CA,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
Barista , 03/2017 - 09/2017
Sun Communities Clearwater, FL,
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Prioritized drink requests while managing interruptions.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
Beauty Advisor, 11/2014 - 01/2016
Cvs Health Edina, MN,
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales.
  • Increased business sales utilizing product knowledge.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Displayed merchandise by arranging in appealing ways to boost sales.
Education
High School Diploma: , Expected in 09/2011
-
Alliance Dr. Olga Mohan High School - Los Angeles, CA
GPA:
Status -
Languages
English :
Full Professional:
Negotiated :
:
Spanish :
Native or Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Alliance Dr. Olga Mohan High School

Job Titles Held:

  • Sales Associate
  • Barista
  • Beauty Advisor

Degrees

  • High School Diploma

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