sales associate resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Skills
Merchandising expertise
Stocking and replenishing
Loss prevention
Problem-solving skills
Product and service sales
Communication skills
Sales expertise
Exceptional customer service
Professional demeanor
Excellent people skills
Cash register operations
Social perceptiveness
Relationship building
Cash Handling
Point of sale knowledge
Sales training
Multi-tasking strength
Upselling
Work History
Sales Associate, 07/2017 - Current Ace Cash Express Inc – Rio Grande City, TX,
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Maintained records related to sales, returns and inventory availability.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Tracked stock using company inventory management software.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Engaged with customers to effectively build rapport and lasting relationships.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Educated customers on promotions to enhance sales.
Processed product returns and assisted customers with other selections.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
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