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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Skills
  • Merchandising expertise
  • Stocking and replenishing
  • Loss prevention
  • Problem-solving skills
  • Product and service sales
  • Communication skills
  • Sales expertise
  • Exceptional customer service
  • Professional demeanor
  • Excellent people skills
  • Cash register operations
  • Social perceptiveness
  • Relationship building
  • Cash Handling
  • Point of sale knowledge
  • Sales training
  • Multi-tasking strength
  • Upselling
Work History
07/2017 to CurrentSales AssociateFamily Video | Edmond, OK
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Tracked stock using company inventory management software.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Educated customers onpromotions to enhance sales.
  • Processed product returns and assisted customers with other selections.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
07/2015 to 12/2016Sales Associate/StockerBig Lots Stores Inc. | Edmond, OK
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Processed product returns and assisted customers with other selections.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
05/2013 to 09/2013Food Service WorkerFrontier City | Oklahoma City, OK
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Cooked batches of food according to standard recipes.
  • Cleaned and sanitized work areas throughout hours of operation and at close of business.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Education
05/2015High School DiplomaEdmond Memorial High School, Edmond, OK
Some College (No Degree) | Graphic DesignUniversity of Central Oklahoma, Edmond, OK
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Family Video
  • Big Lots Stores Inc.
  • Frontier City

School Attended

  • Edmond Memorial High School
  • University of Central Oklahoma

Job Titles Held:

  • Sales Associate
  • Sales Associate/Stocker
  • Food Service Worker

Degrees

  • 05/2015 High School Diploma
    Some College (No Degree) | Graphic Design

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