Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Skills
Merchandising expertise
Stocking and replenishing
Loss prevention
Problem-solving skills
Product and service sales
Communication skills
Sales expertise
Exceptional customer service
Professional demeanor
Excellent people skills
Cash register operations
Social perceptiveness
Relationship building
Cash Handling
Point of sale knowledge
Sales training
Multi-tasking strength
Upselling
Work History
07/2017 to Current
Sales AssociateAce Cash Express Inc – Rio Grande City, TX,
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Maintained records related to sales, returns and inventory availability.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Tracked stock using company inventory management software.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Engaged with customers to effectively build rapport and lasting relationships.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Educated customers on promotions to enhance sales.
Processed product returns and assisted customers with other selections.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
07/2015 to 12/2016
Sales Associate/StockerPetco – Carle Place, NY,
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Tracked stock using company inventory management software.
Prepared merchandise for sales floor by pricing or tagging.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Processed product returns and assisted customers with other selections.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
05/2013 to 09/2013
Food Service WorkerAlameda Health System – Hayward, CA,
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Strategically plated hot meals and salads in aesthetically pleasing arrangements.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Cooked batches of food according to standard recipes.
Cleaned and sanitized work areas throughout hours of operation and at close of business.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Sanitized dining ware and kitchen equipment according to health code standards.
Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Education
Expected in 05/2015
High School Diploma: Edmond Memorial High School - Edmond, OK, GPA:
Expected in
: Graphic Design University of Central Oklahoma - Edmond, OK GPA:
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