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Sales Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated Senior Implementation Analyst takes hands-on approach to running problematic information technology projects. Boasts over 10 years of experience overseeing technical and planning aspects of tech deployments, including installation, maintenance and troubleshooting. Particular focus on juggling cost-benefit analysis and technical requirements. Adept collaboration with IT Management to conduct formal client project reviews and assessments to meet financial compliance and regulatory expectations.

Skills
  • Vendor sourcing
  • Account management
  • Data analysis understanding
  • Procurement expertise
  • Organization and Time management
  • Problem-solving skills
  • Client Service
  • Multi-tasking strength
Work History
11/2014 to 06/2015
Sales Associate W.S. Badcock Corporation Toccoa, GA,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Processed product returns and assisted customers with other selections.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
08/2011 to 10/2014
Merchant Certification Analyst W.S. Badcock Corporation Waynesboro, VA,

• Monitor, capture and interrogate merchant transaction data

• Review HEX dumps and low level IP traces as a result of parse-failed test card data, format failures etc

• Provide UAT testing in First Data emulation environment

• IT support for TransArmor (First Data’s encryption at the POS)

SME for Requirements Engineering SharePoint portal (admin for changes, updates, etc. policing the database for consistencies)

• Generate weekly reports on RE project timelines, responsible for team audits (extract data from SharePoint for managing working concepts)

• Provide monthly RE resource productivity data using Clarity CA (used for measuring statistics and setting individual goals)

• Assist management on a ad-hoc basis reporting yearly team statistics using MS EXCEL and PowerPoint as a presentation medium

• Collect six month rolling productivity data (Clarity CA) for the purpose of setting and measuring RE team goals

11/2007 to 06/2009
Sales Associate Motorola Solutions Baton Rouge, LA,
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Processed product returns and assisted customers with other selections.
  • Engaged with customers to effectively build rapport and lasting relationships.
07/1982 to 12/2005
Senior Project Manager Visa USA City, STATE,
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Closely collaborated with project members to identify and quickly address problems.
  • Maintained schedules to meet key milestones at every project phase.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Worked with third-party vendors to streamline appropriate processes for product storage, transportation and disposal.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
  • Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
Education
Expected in 09/1972
Associate Of Applied Arts: Communications
Howard Community College - Columbia, MD
GPA:
Expected in
Associate Of Arts And Sciences: Business Law
The Community College of Baltimore County - Catonsville, MD
GPA:
Certifications

Cisco - Cisco Aironet Technologies UMBC

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Howard Community College
  • The Community College of Baltimore County
Job Titles Held:
  • Sales Associate
  • Merchant Certification Analyst
  • Sales Associate
  • Senior Project Manager
Degrees
  • Associate Of Applied Arts
  • Associate Of Arts And Sciences

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