LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Customer Service Representative - Client Relations - Data Entry Customer Service Representative - Client Relations - Data Entry Friendly sales associate with over 9 years experience working in diverse retail and customer service environments. Customer Service Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest Customer Assistance. Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Follow-up Ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Bilingual-Spanish

In addition, dealing with customers is an enjoyment of mine and resolving their issues, needs or questions would never be a burden it will always be a pleasure.

Highlights
  • Creative problem solver
  • Developed listening skills
  • Excellent communication skills
  • MS Windows proficient
  • Microsoft word Customer service, customer retention, sales, MS Excel, MS Word,
  • Data entry.


  • Cash handling accuracy
  • Store planning and design
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Flexible schedule
  • Proficient in MS Office
  • Superb sales professional
Education
College Laura Lehtinen San Salvador, Expected in 2004 High School Diploma : - GPA :
Three Rivers Community College Norwich, CT Expected in BBA : Business - GPA :

I'm currently attending second semester in college

Accomplishments

Routinely helped as many as 30 customers each day in a high-volume retail store.

Always went above average on my sales goals.

Proudly can say that 100% of the clients were satisfied.

Experience
L.L. Bean, Inc. - Sales Associate
Brunswick, ME, 03/2012 - 08/2015
  • Job Description Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Provided an elevated customer experience to generate a loyal clientele.
  • Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Maintained cleanliness and presentation of stock room and production floor.
  • Assisted customers with store and product complaints.Built long-term customer relationships and advised customers on purchases and promotions.
  • Maintained positive attitude to make customer's shopping experiences memorable and pleasant.Helped drive sales goals and achieve monthly quota figures.Responsible for ringing up customers in timely manner and guaranteeing high level of customer service.Organized store merchandise racks by size, style and color to promote visually appealing environment.Assisted customers in person and via telephone.Trained new employees by providing knowledge of specific store tasks and policies.
  • Manager Roma Schneider Phone Number (828) 2382513 Reason for leaving Husband came back from deployment.
  • Had to move.
L.L. Bean, Inc. - Sales Associate
Burlington, MA, 2010 - 06/2011
  • Job Description Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Provided an elevated customer experience to generate a loyal clientèle.
  • Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Maintained cleanliness and presentation of stock room and production floor.
  • Assisted customers with store and product complaints.Built long-term customer relationships and advised customers on purchases and promotions.
  • Maintained positive attitude to make customer's shopping experiences memorable and pleasant.Helped drive sales goals and achieve monthly quota figures.Responsible for ringing up customers in timely manner and guaranteeing high level of customer service.Organized store merchandise racks by size, style and color to promote visually appealing environment.Assisted customers in person and via telephone.Trained new employees by providing knowledge of specific store tasks and policies.
  • Manager Luca and Paola Phone Number (305) 673-9997 Reason for leaving Had a baby.
L.L. Bean, Inc. - Sales Associate
Columbus, OH, 10/2008 - 05/2010

Job Description Took orders from customers, recommended options, answer the phone, baked cakes, maintenance of place , delivered cakes, sales, cashier.

Manager Lyana Battle

Phone Number (305) 301-8709

Reason for leaving Went out of business

Languages

Bilingual - Spanish

Understating of Portuguese and Italian

Skills

cash handling, cashier, Excellent communication, Creative problem solver, excellent customer service, Customer service, data entry, MS Excel, MS Windows, MS Word, Microsoft word, policies, Retail, sales, Spanish, Bilingual - Spanish, telephone.


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School Attended

  • College Laura Lehtinen
  • Three Rivers Community College

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma
  • BBA

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