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Sales Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced, optimistic, compassionate, and professional customer service representative. Tech savvy, quick learning, highly organized self-starter, with excellent time management and communication skills. Looking forward to providing excellent customer service as a COVID-19 vaccination call center representative.

Skills
  • [Type] trend knowledge
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Product and Service Sales
  • Tact and sensitivity
  • Friendly and likeable
  • Efficient under pressure
  • Time management
  • Exceptional Customer Service
  • Sales expertise
  • Professional demeanor
  • Problem-solving skills
  • Cash Handling
  • Loss prevention
  • Adapt to diverse groups
  • Sales training
  • Relationship building
  • Cash register operations
  • Multi-tasking strength
  • Upselling
  • Shipment processing
  • Excellent people skills
Work History
10/2019 to 02/2020
Sales Associate L.L. Bean, Inc. Cincinnati, OH,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Completed orders through ship to store sales system and organized product deliveries to meet customer timetables.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Educated customers on promotions to enhance sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
09/2018 to 09/2019
Beauty Ambassador Bare Escentuals Beauty, Inc. Anchorage, AK,
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Maintained daily sales goal.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Met or exceeded sales goals on regular basis.
  • Helped customers feel relaxed and comfortable with process.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Identified client needs and recommended products based on preferences and requirements.
  • Maintained counter and display areas in clean and neat fashion.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Upsold additional products and services to increase sales numbers.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
  • Completed purchases and processed payments.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Arranged merchandise to present visually appealing displays that drive sales.
  • Demonstrated application techniques to achieve desired looks.
10/2018 to 12/2018
Server Sugar Bowl Ski Resort Soda Springs, CA,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Bussed and reset tables daily, working efficiently to keep dining room and work areas clean.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Expected in
No Degree:
Parkland College - Champaign, IL
GPA:
Expected in
No Degree: Cosmetology
Paul Mitchell The School - Normal, IL,
GPA:
Expected in 05/2017
High School Diploma:
Monticello High School - Monticello, IL,
GPA:

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75Average

Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Parkland College
  • Paul Mitchell The School
  • Monticello High School
Job Titles Held:
  • Sales Associate
  • Beauty Ambassador
  • Server
Degrees
  • No Degree
  • No Degree
  • High School Diploma

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