LiveCareer-Resume

sales associate resume example with 1+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Reading comprehension skills
  • Listening skills
  • Customer service
  • Negotiations
  • Money handling
  • Reliable and punctual
  • Excellent communication skills
  • Team player mentality
  • Quick learner
  • Ability to work under pressure
  • Multi-tasker
  • Positive attitude
  • Easily adapts to new environment
Experience
03/2020 to Current Sales Associate L.L. Bean, Inc. | Charlottesville, VA,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through system and coordinated product deliveries.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
03/2020 to Current Copy and Print Associate Ricoh Americas Corporation | Milwaukee, WI,
  • Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting.
  • Copied documents and handled binding for finishing work.
  • Enabled printing by loading materials and setting inking mechanisms to complete work orders.
  • Adjusted equipment and computer interface to print various sized projects using different paper stocks.
  • Adhered to safety protocols and manufacturer operation standards when operating copy equipment, protecting personnel from injury and machinery from damage.
  • Adjusted machines to proper settings for each job, including speed and quantity produced, to optimize output and meet schedule targets.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
10/2019 to 01/2020 Host St. Joe Company | Panama City Beach, FL,
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Helped to plan and execute parties for more than 40 guests, including coordinating menus and preparing tables.
  • Answered telephone to provide establishment information and take party reservations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Tracked seated guests and available seating.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Cleaned seating area and checked restrooms.
  • Assisted server by taking guests drink orders, and food.
  • Guided guests to appropriate seating for party size, provided with menus.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Answered questions about food and order statuses for waiting customers.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Education and Training
Expected in 05/2020 to to High School Diploma | Mceachern High School, Powder Springs, GA GPA:
  • 3.3 GPA
  • Honor Roll 2019-2020

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Resume Overview

School Attended

  • Mceachern High School

Job Titles Held:

  • Sales Associate
  • Copy and Print Associate
  • Host

Degrees

  • High School Diploma

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