Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

  • Sales
  • Social perceptiveness
  • Exceptional Customer Service
  • Product and Service Sales
  • Cash Handling
  • Merchandising understanding
  • Product promotions
  • Relationship building
  • Excellent people skills
  • Cash register operation
  • Sales training
  • Problem-solving skills
  • Dining area maintenance
  • Stocking and Replenishing
  • Store opening and closing
  • Sales expertise
  • Accurate Money Handling
  • Store Merchandising
  • Cleaning
  • Product Location
  • Microsoft applications proficiency
  • Good listening skills
  • First Aid/CPR
  • Organization and Time management
  • Flexible & Adaptable
  • Written Communication
  • Teamwork
Work History
Sales Associate, 06/2020 to 07/2020
L.L. Bean, Inc.Boston, MA,
  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
  • Operating cash registers, managing financial transactions, and balancing drawers.
  • Achieving established goals.
  • Directing customers to merchandise within the store.
  • Increasing in store sales.
  • Superior product knowledge.
  • Maintaining an orderly appearance throughout the sales floor.
  • Introducing promotions and opportunities to customers.
  • Cross-selling products to increase purchase amounts.
  • Maintained records related to sales, returns and inventory availability.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Shift Manager, 01/2019 to 12/2019
Energy TransferWest Palm Beach, FL,

I also worked here 2015 - 2017.

  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Customer Service Representative, 10/2017 to 04/2018
Tds TelecomGrove Hill, AL,

I currently work here.

  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended other food items to customers, thoroughly explaining details.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Answered constant flow of customer calls with up to 3 calls in queue per minute.
  • Educated customers on promotions to enhance sales.
  • Boosted sales revenue by skillfully promoting diverse combo options or deals on the sauces we sale.
Bachelor of Science: Psychology, Expected in 05/2023
University Of Mount Olive - Mount Olive, NC
Associate degree: Human Services, Expected in
Sampson Community College - Clinton, NC
High School Diploma: , Expected in
Clinton High School - Clinton, NC

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Resume Overview

School Attended
  • University Of Mount Olive
  • Sampson Community College
  • Clinton High School
Job Titles Held:
  • Sales Associate
  • Shift Manager
  • Customer Service Representative
  • Bachelor of Science
  • Associate degree
  • High School Diploma

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