Sales Associate resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dedicated Sales Associate offering three years years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Engaging committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering three years of experience in answering routine product questions and meeting assigned sales goals.
Skills
Relationship selling
Retail loss prevention
Cash handling accuracy
Dispute mediation
Merchandising knowledge
Monthly brand promotions
Team player mentality
Money handling
Cash register operation
Customer- and service-oriented
Superb time management
Sales development
Reliable and punctual
Listening skills
Money Transfer Systems
Excellent communication skills
Product Sales
Experience
Sales Associate, 09/2020 to Current Mfa Oil – Gallatin, MO,
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Sold various products by explaining unique features and educating customers on proper application.
Offered product and service consultations and employed upselling techniques.
Prepared cash deposits up to $1900 with zero discrepancies.
Trained new sales employees on effective sales, service and operational strategies to maximize team performance.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Stayed up to date on store promotions, payment policies and security practices.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Tank Personal Utility, 12/2016 to 09/2020 Vitro – City, STATE,
Adjusted and repaired minor issues for tank equipment and systems.
Inspected tank equipment on hourly basis to quickly identify issues that could cause breakdowns.
Maintained performance by cleaning and lubricating reversal valves and gas valves components.
Identified problems during daily work inspections and addressed concerns.
Followed instructions regarding duties and assignments for facility.
Removed snow from sidewalks, driveways, and parking areas, applying salt chemicals to streamline process, and drove payloaders to scrap ice off the parking lot.
Notified management about necessary repairs or professional service needs for building operating systems.
Observed safety protocols in field to prevent injuries and accidents.
Frozen Food Department Manager, 05/2013 to 09/2016 United Supermarkets LLC – City, STATE,
Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
Met and exceeded frozen foods sales goals, handled product selection and ordering, set priorities for team effort and sales and led marketing and sales display configuration and setup.
Maintained freezer cases in top operating condition, arranged for repairs and upgrades and drove meticulously clean and well-organized department for appealing shopping experiences.
Resolved problems with customers involving sales, satisfaction with service, product or personnel and relentlessly pursued strong and lasting relationships with customers.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Achieved sales goals and business objectives by motivating staff and promoting store brand products.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Education and Training
High School Diploma: , Expected in 05/2013 Burkburnett High School - , GPA:
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