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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

  • I consider myself as a hands-on,self starter with great potential for growth. I've excelled at every task given. I've been promoted to higher positions in the companies I've worked for because of my due diligence and positive energy. I work very well with others,even at a fast pace. I believe that teamwork is essential in whatever job.
Skills
  • Dispute mediation
  • Cash handling accuracy
  • Retail loss prevention
  • Merchandising knowledge
  • Inventory control procedures
  • Relationship selling
  • [Type] brand promotions
  • B2B sales and customer service
  • Client account management
  • Excellent communication skills
  • Listening skills
  • Product Sales
  • Customer- and service-oriented
  • Key account generation
  • Sales expertise
  • Reliable and punctual
  • Retail merchandising expertise
  • Cash register operation
  • Active listening
  • Strategic planning
  • Energetic self-starter
  • Reading comprehension skills
  • Outgoing personality
  • Results oriented
  • Superb time management
  • Verbal/written communication
  • Accurate money handling
  • Written and oral communication skills
  • Customer service
  • Team player mentality
  • Money handling
Experience
Sales Associate | 11/2012 to 10/2016
Great American Home Store - Memphis, Tennessee
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Negotiated and closed deals with minimal oversight.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Processed orders through system and coordinated product deliveries.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Restoration Specialist | 03/2008 to 11/2012
First Team Crescent Cleaners - Memphis, Tennessee
  • Oversaw small and large products across [Type] area with collective $[Amount] budget.
  • Developed and implemented strategies to improve environmental sustainability and reduce human impact on local ecology.
  • Collaborated with others to discuss new [Type] opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
Restoration Supervisor | 05/2008 to 06/2012
Jac Co Services - Memphis, Tennessee
  • Delivered [Product or Service] to customer locations.
  • Collaborated with others to discuss new [Type] opportunities.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Improved operations by working with team members and customers to find workable solutions.
  • Learned [Task] and [Task] to support office needs.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Handled all delegated tasks, including [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated in development of [Type] procedures.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
AAA Service Company | 05/2004 to 03/2008
Restoration Supervisor - Memphis, Tennessee
  • Delivered [Product or Service] to customer locations.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Collaborated in development of [Type] procedures.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Collaborated with others to discuss new [Type] opportunities.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Earned reputation for good attendance and hard work.
  • Learned [Task] and [Task] to support office needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Utilized [Type of Software] to compile data gathered from various sources.
Education and Training
George Washington Carver High School For The Sciences - Memphis, Tennessee
High School Diploma
05/1995
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Resume Overview

Companies Worked For:

  • Great American Home Store
  • First Team Crescent Cleaners
  • Jac Co Services
  • Restoration Supervisor

School Attended

  • George Washington Carver High School For The Sciences

Job Titles Held:

  • Sales Associate
  • Restoration Specialist
  • Restoration Supervisor
  • AAA Service Company

Degrees

  • High School Diploma

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