Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
I consider myself as a hands-on,self starter with great potential for growth. I've excelled at every task given. I've been promoted to higher positions in the companies I've worked for because of my due diligence and positive energy. I work very well with others,even at a fast pace. I believe that teamwork is essential in whatever job.
Skills
Dispute mediation
Cash handling accuracy
Retail loss prevention
Merchandising knowledge
Inventory control procedures
Relationship selling
[Type] brand promotions
B2B sales and customer service
Client account management
Excellent communication skills
Listening skills
Product Sales
Customer- and service-oriented
Key account generation
Sales expertise
Reliable and punctual
Retail merchandising expertise
Cash register operation
Active listening
Strategic planning
Energetic self-starter
Reading comprehension skills
Outgoing personality
Results oriented
Superb time management
Verbal/written communication
Accurate money handling
Written and oral communication skills
Customer service
Team player mentality
Money handling
Experience
11/2012 to 10/2016Sales AssociateMfa Oil | Eldon, MO,
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Prepared cash deposits up to $[Amount] with zero discrepancies.
Offered product and service consultations and employed upselling techniques.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Negotiated and closed deals with minimal oversight.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Processed orders through system and coordinated product deliveries.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Sold various products by explaining unique features and educating customers on proper application.
Stayed up to date on store promotions, payment policies and security practices.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
03/2008 to 11/2012Restoration SpecialistPuget Sound Energy | Mount Vernon, WA,
Oversaw small and large products across [Type] area with collective $[Amount] budget.
Developed and implemented strategies to improve environmental sustainability and reduce human impact on local ecology.
Collaborated with others to discuss new [Type] opportunities.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
05/2008 to 06/2012Restoration Supervisor Interstate Restoration | Boynton Beach, FL,
Delivered [Product or Service] to customer locations.
Collaborated with others to discuss new [Type] opportunities.
Answered [Number] calls per [Timeframe] to answer customer questions.
Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
Improved operations by working with team members and customers to find workable solutions.
Learned [Task] and [Task] to support office needs.
Utilized [Type of Software] to compile data gathered from various sources.
Achieved cost-savings by developing functional solutions to [Type] problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Improved customer satisfaction by finding creative solutions to problems.
Maintained updated [Type] knowledge through [Task] and [Task].
Handled all delegated tasks, including [Task] and [Task].
Recognized by management for providing exceptional customer service.
Performed site evaluations, customer surveys and team audits.
Collaborated in development of [Type] procedures.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
05/2004 to 03/2008AAA Service Company Restoration Supervisor | City, STATE,
Delivered [Product or Service] to customer locations.
Maintained updated [Type] knowledge through [Task] and [Task].
Collaborated in development of [Type] procedures.
Answered [Number] calls per [Timeframe] to answer customer questions.
Improved operations by working with team members and customers to find workable solutions.
Handled all delegated tasks, including [Task] and [Task].
Recognized by management for providing exceptional customer service.
Achieved cost-savings by developing functional solutions to [Type] problems.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Collaborated with others to discuss new [Type] opportunities.
Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
Earned reputation for good attendance and hard work.
Learned [Task] and [Task] to support office needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Created agendas and communication materials for team meetings.
Utilized [Type of Software] to compile data gathered from various sources.
Education and Training
Expected in 05/1995High School Diploma | George Washington Carver High School For The Sciences, Memphis, TennesseeGPA:
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Resume Overview
School Attended
George Washington Carver High School For The Sciences