sales associate resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets.
Accomplishments
I've Been Employee of the month at Vans for a total of 7 times within the amount of time I've been there
I was also recognized by the owners the company for excellent customer experience.
I am consistently surpassing my targeted goals and division goals.
Skills
Merchandise Selection
Cash Handling
Verbal and Written Communication
Customer Order Fulfillment
Upselling Techniques
New Merchandise Presentation
Creative Strategies
Retail Objectives
Store Displays
Promotional Effectiveness Review
Credit Card Transaction Processing
Customer Needs Assessment
Sales Expertise
Retail Effectiveness
Product Quality Determination
Membership Sales
Consumer Buying Patterns
Stocking and Receiving
Order Processing
Time Management
Work History
Full Time Athlete, 09/2022 - Current Qvc, Inc. – , , San Francisco
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Achieved perfect attendance and on-time record.
Loaded and unloaded merchandise using ladder and pallet jack.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Associate, 10/2021 - Current Qvc, Inc. – , , San Francisco, CA
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Helped Measuring Customers for shoe size
Maintained The shoe wall on the footwear deck to ensure that all shoes had correct pricing,and was laced correctly.
Ran stockroom (due to no stock supervisor),I would put footwear replenishments/ new footwear styles into the racks.
Kept stockroom clean and organized.
Sensor and folded apparel.
Helped count the register from time to time.
Built Skateboard on a daily basis.
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Greeted customers and helped with product questions, selections and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Issued receipts and processed refunds, credits or exchanges.
Answered questions about store policies and addressed customer concerns.
Folded and arranged merchandise in attractive displays to drive sales.
Used POS system to process sales, returns, online orders and gift card activations.
Supported loss prevention goals by monitoring shopper behavior.
Supported efficient and timely replenishment of sales floor merchandise.
Worked closely with shift manager to solve problems and handle customer concerns.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Sales Associate, 11/2019 - 03/2020 Wegmans Food Markets – , , San Francisco, CA
Provided positive first impressions to welcome existing, new and potential customers.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Prepared large cash deposits with zero discrepancies.
Tracked stock using company inventory management software.
Maintained Kiosk
Gift Wrapped Packages for customers
Janitorial Worker, 09/2017 - 10/2019 Fellowship Senior Living – , , Foster City, CA
Swept hard surface floors using broom or push broom dust mop.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Damp-mopped hard floors to clean and remove residue or spillage.
Sanitized break area kitchen counters, tables and sinks.
Dusted surfaces, ledges, fixtures and furniture.
Cleaned and sanitized drinking fountains.
Wiped light switches, switch plates, door knobs, door frames and door jambs.
Hand-cleaned telephones, door knobs, and remote controls.
Polished stainless steel fixtures and furniture details.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Kept building spaces premises clean inside and outside.
Checked in and stocked inventory throughout facility.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
Moved furniture for cleaning and set up for special events.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Cashier, 12/2016 - 09/2017 Company Name – , , Pacifica, CA
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Performed cash, card and check transactions to complete customer purchases.
Reviewed weekly sales ads and monitored price changes.
Checked aisles for spills to complete quick clean-up.
Checked for outdated and overripe grocery items and removed from inventory.
Assisted customers by finding items quickly to boost store satisfaction rates.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Education
High School Diploma: , Expected in 05/2015 - El Camino High School - South San Francisco, CA GPA: Status -
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